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January 2024 by Mike LeBlanc
Basma has done a great job helping us with our needs and reaching out to offer to help us with anything else we might need in the future. We love shopping local and she makes it’s really easy to want to do business with them. Thank you.
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January 2024 by Ron Dooley
I recently purchased a necklace for my wife. Basma did an outstanding job of guiding me to a great product that was within my price point & more importantly, my wife loves it. No pressure sales and Basma got me in & out quickly with exactly what I needed.
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January 2024 by Brendan Nelden
I had a wonderful experience picking out my engagement ring with the help of employee Basma. She was kind, didn’t pressure other more expensive rings in any way which was a concern of mine but was quickly relieved as that did not happen like a car dealership. She answred all questions about size price insurance. I have also bought quite a few watches from this location and they always have the best customer service.
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January 2024 by Michelle Petrusak
Friendly staff and amazing service!! Basma and Christine are very helpful. They replaced a damaged diamond in my ring, cleaned and polished it. Looks brand new ?? Our family has gone to this jeweler for years. Would highly recommend!
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December 2023 by Teresa J
I took my watch in to get sized and Christine was so helpful even when they no longer sold this brand in store. The other employee was just as sweet and was super helpful when it came to looking at items and trying on different styles. The experience was amazing and I will 100% be coming back for any future buys.
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October 2023 by Karin Laurin
I bought my husband a Shinola watch for his birthday and Basma was my sales person, she was very helpful and paid attention to detail in helping me pick the perfect watch! Also brought it back to have battery replaced, fast quick service!
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October 2023 by Christin Bracken
What a fantastic experience with Rottermond Jewelers and my Jewelry Specialist Basma. She went above and beyond helping me have our wedding bands polished & resized as well as resizing my engagement ring that I hadn't worn in years. It literally brought tears to my eyes when I put it on today and wow did it sparkle. Thank you so much!
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September 2023 by Sarah Bethany
Sarah was so helpful and frequently kept me updated on the progress of my ring setting. For context, my original engagement ring was sent into the big company my husband bought it from to be fixed after it somehow chipped. After it was fixed, FedEx lost my ring. I was heartbroken as it had a very unique stone. I searched everywhere for a similar stone and ring and finally found a loose stone similar to my original. Then I needed a setting. I sent the specs of my original setting to Rottermond because I did not want to deal with a big company anymore. I wanted a more personalized experience. The jeweler at Rottermond made my setting exactly as I wanted it with side stones that were so much nicer than my original setting. They were professional, fast and I love my new ring!
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August 2023 by AE
Had a great experience! Meagen was very kind, friendly and on the ball! I would go back to Rottermond and would definitely recommend them to friends and family.
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August 2023 by Libby Cousino
What a wonderful experience. Sarah made me feel so comfortable and welcomed when my fiancé and I were doing our ring shopping. We got my engagement ring, and both wedding bands here, among other gifts. Sarah went above and beyond to provide exceptional customer service. Thank you Rottermond of Milford!
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July 2023 by Collin Werner
I’m extremely pleased with the service and craftsmanship from this store. My now fiancé found a ring online that she absolutely loved and Rottermond was the only jeweler in the area that carried the designer. From the time we first visited the store to the day I picked up the finished product, Meagan provided next level customer service and made the whole experience comfortable and effortless. The finished product looked better than we could have imagined. We’ll be back for our wedding bands and all of our jewelry wants and needs for years to come.
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July 2023 by Heather Witt
Baylee was GREAT!I came in with my kids too and she had so much patience with them and was amazing with them too. Her knowledge about the jewelry was beyond par, and knows how to match the style with the customer.I had no idea what I wanted or what I would even like and it was like she knew me!very friendly, down to earth, and personable. I would highly recommend her to anyone!! (Especially if you are indecisive like me)
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June 2023 by Cindy PariseU
Stopped in to have 5 rings resized and Lauri was extremely helpful and patient with determining my new size and providing a temporary fix until I can have them permanently resized. She cleaned and check all 5 rings while we worked on the sizing so I was extremely happy to walk out with sparkling rings that no longer fall off my fingers!
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June 2023 by Devon Yearn
So great!I had Meagen help me with a custom piece that was highly sentimental. She was creative, fast working, and she took extreme care of my piece in a way that I haven’t experienced anywhere else. While her professional work with my piece was spectacular, the way she put so much love into it was touching. Now I will forever be able to carry a piece of my mom with me even though I no longer have her with me physically.Meagen even added an engraved cancer ribbon to this piece. The fact that she came up with this idea on her own means so much to me.Thank you Meagen!
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June 2023 by DeAna Tretinik
We have worked with Rottermond Jewelers for many years! Meagen, is by far, the friendliest, kindest, funniest, knowledgeable person, we have had the privilege of doing business with! She has a very “easy peasy” air about her! Always up to the challenge, whatever it may be! While we love Rottermond’s as it stands, Meagen, just makes it all the sweeter.
