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January 2024 by Kristy Wiltz
Kam helped me with a bunch of returns & was so helpful & patient.Great employee
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January 2024 by rebecca franchock
Kam at Milford UPS just made my day. My mother has just died and I was trying to return an item we had bought for her which arrived after her death. He went above and beyond with his kindness
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January 2024 by Christopher Sternfels
Wonder Amazon drop off location. Evan was very helpful.
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January 2024 by Therese Empie
Absolutely terrible customer service, would not recommend.
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November 2023 by Collin Sullivan
Fast and efficient location. Makes returns a breeze.
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October 2023 by Walka Wardell
Inquired for price of copies… was told $0.10 per copy. I was charged $0.15 per copy after 70 copies made… was told with a shrug of the shoulders, “You get a discount after 100 copies”?? I came in another time for an important presentation for my daughter she was making at college… spent over $60 for colored copies to distribute to her college class and color was off completely… again I was told with a shrug of their shoulders, “What’s the big deal… it’s just for college students right?” The big deal is I won’t be back to your store ever !
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February 2023 by Julie Walters
Needed to renew my passport, STAT. Walked in and was treated to very efficient and friendly service. In and out in 15 minutes!! Very pleasant experience ?
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December 2022 by KB TV
I always go here to drop off all my packages. Friendly staff and my packages always arrive to their destination intact and the shipping is fast.
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September 2022 by Mike Morrison
Great UPS store. They are well stocked on supplies. They have plenty of help behind the counter so you never have to wait. Staff is friendly and knowledgeable. The store is clean and good size.
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August 2022 by Benedict Santiago
I go here for just about all my shipping needs. They are relatively close to where I live. They do offer USPS services as well so that is a plus. The people who work here are courteous and professional. I believe they are doing an excellent job. They offer me options when I want to ship items and they have packaged my items for me for shipment which I appreciate.I will continue to acquire their services when needed because it makes my life easier.
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August 2022 by Ian M.
Solid kids work here. Never messed up my packages or caused issues with Amazon returns. Reliable place to ship from.
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May 2022 by Sean Dunn
I read the reviews and one specific customer wrote something that is wholly different to my experience of sending things back to Amazon, around the USA, and overseas.I have found the staff to be polite at all times, I have not had any problems that weren’t of my own making, and if I have decided that sometimes it’s cheaper to go along the road to USPS (for overseas that can be better), that doesn’t reflect on this Store at all. Keep up the good work folks!
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April 2022 by Jaclyn Machnak
The kindest and most helpful people work here. Very refreshing. Plan to use for more of my printing needs!
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March 2022 by C S
I'm not sure if they are under new management or what, but the rudeness of the teenaged boys who work there is the worst I have ever dealt with. I've been going there for 8 years but I cannot tolerate the rudeness and attitude any longer at the Milford location. Returning an Amazon package was formerly so simple and now they harass me for not having the perfect packaging all taped up with label attached, when they formerly had no issues with it if I had the bar codes on my phone. So I went home, printed the labels, returned with the labels, and then they told me I was missing a box, (I had 3 items and 2 boxes) yet the items were all shipped in one box together. I understand the Amazon sellers might require separate boxes now, but instead of giving me a used box from their large pile of many in the corner, they were going to make me go home a second time to get another box. They charge $3 to print each label even though I had the bar code and QR code. I can understand $1.00 for the label but $3.00 is taking advantage of the customer. I'm done, but mostly because of the rudeness. Consequently, I went to another UPS location and they helped me with a used box AND taped it up for me for this one occasion when I was out of packing tape. I will return all of my Amazon pkgs to the other location from now on. No customer service or loyalty to formerly happy return customers.
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February 2022 by Robin May
I frequent this UPS store because it is so close to home. I always get great service here! I had color copies made here over the weekend and messed up by having them print the wrong file. Then, in short order, just about ten minutes before they close - they happily took another print order from me and got them printed so I had them in time. This was definitely above and beyond service and I am very grateful to the team at UPS Milford!