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November 2025 by Plague Doctor
They didnt have the part i needed in the correct length. That being said i can not give the guy who helped me enough praise, im a bit sad I didnt catch his name.
He helped me fix my issue i had at home with a part i had to get at Lowe's but still from going to Lowe's where they were useless and couldn't even figure out where stuff was half the time to someone who knew what was wrong was amazing. From now on gonna be my first stop.
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October 2025 by t b
Love the local hardware. And glad Lowes hasn't pushed them out of business. This is always my first go to.. love the staff here to...
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October 2025 by Jim Dandy
Outstanding people everytime! Knowledgeable and friendly. Ace really is the place😎
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October 2025 by Richard Fitzwell
They need better training on their workers better. Especially the guys that are supposed to be training the other people. Talking to females shouldn't be as important as paying attention to who you're training.
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September 2025 by Tonya Smith
Well I'm totally blind I've never been into the store but but I rate you guys five stars my husband has been in the store he is replaced screens and you guys are very efficient and you get them done quickly and and you guys are wheelchair accessible and and you know and a good thing that you guys are a hardware store selling grills and accessories and you know anything hardware and all that sort of thing in tools and accepting a credit card debit cards and all that sort of thing so anyway keep up the good work I'm glad you guys are in Monroe I'm ready there's more than one one more than one hardware store in Monroe besides Lowe's
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September 2025 by John H
Always go there for my plumbing need very helpful staff in and out no time with the correct part
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September 2025 by Notable Zero
Love this place
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July 2025 by Josh S
Friendly, Nice, good employees
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July 2025 by Cindy Harry
Consistently friendly, helpful and knowledgeable staff. It's an absolute pleasure to shop there.
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June 2025 by Sarah
I went to ace to find a can of outdoor spray paint for the grass. I’m putting up our pool and we are leveling the ground and needed to buy some paint. When I entered the store I was greeted by a very nice young man glasses and curly looking hair. I asked him about the paint he knew exactly what I was saying and told me where to find it. I went to look and I couldn’t find it. So I seen another employee on the floor he was an old man and I asked him he was very rude to me and was talking to me like what I was needing didn’t even exist. I said ok the young man upfront knows he can help me I walked away and asked him to show me he said he was at the counter and couldn’t leave as he was saying that the old man followed behind me saying paint for the grass all confused and again as if it doesn’t exist and the young kid said yes it’s right here and walked over and gave me exactly what I needed!!! I said thank you so much and then the old man told the young kid GET BACK TO THE COUNTER YOU DON’T LEAVE THE COUNTER YOU HAVE CUSTOMERS WAITING. It was 2 seconds and the old man should of stayed at the counter while the young man helped me!!! I don’t think I’ll come back to this store because of the rude old man!! He’s not helpful at all. He was rude to the young man that helped me! I would of left the store and bought the stuff at Lowe’s if the young man didn’t help me.
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May 2025 by Adam Kidwell
Awesome workers that no their stuff thank you 👍👍
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April 2025 by Brian Greema
Good store with good people overall. Always ready for winterization too. 24/7- 365. Just read the road sign. Mid April and they are ready for next winter already. Do you guys still have walkway salt?
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April 2025 by Peter Torzewski
Everyone is friendly and helpful!
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March 2025 by Forest
I might never go to Lowe’s again unless I have to. Thank you buzz and will! Above and beyond here
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February 2025 by Brian Dziczek
Old style hardware store friendly service
