-
February 2024 by Emily D. Secore
Rudest customer service I've ever had in my life in, any type of retail!!! And the price for new phones and service was over $360! That is nuts! She was just so super rude!?
-
February 2024 by The 1
Do not go to the boost store in Monroe Michigan horrible service people in there have no clue what they’re doing…I will continue to drive to Toledo to do business there. Monroe location you suck!!! You definitely need better and more knowledgeable employees for sure.
-
January 2024 by Kate Ellison
I went in to switch over to Boost and the kid they had working gave me out the door price of $80 out the door.. then for one line its $90 n hasn't even started on the other line I needed.. the kid couldn't even do math better less tell me the right prices.. $80 a month then went to $90 a month then at the end said it would be $120 a month.. Very upset w Boost..
-
November 2023 by Jennifer Blevins
Fast, friendly service, and a good deal to boot! Thanks for picking up Metro's slack!!
-
November 2023 by Timothy Champagne
Horrible customer service. I spoke with 4 agents none of which could fix my hotspot issue. Then spoke with the supervisor Angelo, and he was not able to to offer any solution nor reimburse/credit my account for additional data that I purchased and could not use.
-
November 2023 by Tammy Raymer
I was looking for information on how to retrieve my password for my granddaughter and Jennifer was a tremendous help! Thank you Jennifer again for all your kindness and help
-
July 2023 by Marilee
Brandon spent 45 minutes clearing all of the bad apps out of my phone. He did it all with a smile and was very kind and made me feel like i was not a burden
-
June 2023 by Allysa Vallade
Absolutely thee worst service as well as terrible management
-
May 2023 by Denise Redmon
Jason helped me out fixing my phone problems last week
-
May 2023 by Jen Craig
Brandon is my new favorite employee at this location, knowledgeable, and super helpful! This store is the best around!
-
May 2023 by Billee Larner
Brandon cleared all my junk out of my phone and is a huge help!
-
May 2023 by Alexa Henry
Whew, I finally found this review page. I want to thank Olivia who works at this store. I met her Friday before Easter and I saw her again the Monday/Tuesday after Easter 2023. She was extremely helpful and patient with me. Very knowledgeableand determined to find resolution for the customer - me (the little old lady who was a royal pain). Olivia, thank you ever so much.For all customers who frequent this Boost Mobile store, make sure you say "hello" to Olivia. She is truly a sweetheart.Thank YouAlexa
-
May 2023 by Rod Carver
Great service!! The people that work here are experienced and knowledgeable. I know two of the ladies that work there have been there multiple years
-
April 2023 by T-Rex Mining
The woman at the desk was rolling her eyes when I was asking questions super rude. Boost ain't getting my business just go get a mint mobile Sim kit if you have your own phone.
-
March 2023 by Jeffery Burlison (Sportsfan)
I don't understand what they are there for besides paying your bill they don't help with any other thing