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November 2023 by Joe Mizzi
I was given great service. On time. I was provided with a loaner. You have a GREAT service department and Doug is awesome! If he was interested in my business I'd hire him away from you! I will buy another vehicle from you and I have recommended your dealership to friends and family because of the quality of your service department.
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November 2023 by Christopher Lukosavich
Service items were performed in a timely manner and the service manager was extremely helpful and friendly.
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November 2023 by Jason Lynch
Both my wife and I felt at ease when we first met Shawn Rose (on a Saturday! - lucky us he happened to be there).I returned on Monday and Shawn was professional and attentive without being pushy, or condescending whatsoever. He made the transaction very straightforward without any games or nonsense - I was prepared to be stressed but it was a pleasant experience! Thanks again, Shawn - I will start with you the next time I'm in the market!
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November 2023 by Robert Brentar
The whole Experience was nothing I have had with dealerships in the past. I was well informed and no pressure. I love my ACADIA ! Thank you, Bobby, for the best experience and vehicle that fits my needs perfectly. I recommend GROULX to anyone for their next vehicle purchase. I felt like one of the family members.
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October 2023 by Mary Spada
Shawn Rose was great to deal with and truly helped me weigh out the various vehicle options. I loved that the sales process was easy and that I could work with him directly on everything, including the financing paperwork. I know that is not the normal protocol for most dealers due to their size, however, for me it was a refreshing item of the experience. While it was a 45-minute drive from my home to go to Groulx, it was worth it and I am glad I did!
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October 2023 by SUPERDUTY JC
I can’t tell ya how awesome Shawn my salesman was, he made it happen and got me my truck and was in touch with me all thru the stages from ordering the truck till delivery, and now a couple weeks after getting the truck I’m very happily with it and the workers who put the truck together so far I have had no problems and have just under 1000 miles on it, thanks again and Shawn deserves a raise
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October 2023 by Surinder Singh
Great customer service and great deal .I am really impressed with Mr Aiman Elabed who has done everything over the phone and made this transaction so easy .Its amazing experience.I will be purchasing again with you guys in future again thanks for everything you guys done for me .
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October 2023 by Heather King
Great experience from start to finish. Shawn was knowledgeable, communicated well and was very straight forward in his approach!
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July 2023 by Lorie Gorringe
The whole staff is super friendly and go out of their way to help. It's an excellent dealership to do business with.
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June 2023 by Kim Smith
Bobby Groulx took the time to guide us through ordering the perfect truck to meet our needs. We knew we’d have to wait for our special order, and Bobby kept us up to date with text messages along the way. We’re happy with our purchase and the support we received from all of the employees at Groulx GMC/Buick in Monroe.
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June 2023 by Keith Curley
If your looking for a used vehicle...go talk to Larry Montri. He WILL treat you right. I bought a five year old truck,next day the battery died. He called me just to ask how it was doing and if I was still happy. I told him about the battery,and I had to replace it. Brought him the receipt,he had a check for me the next day covering it in full. What other dealer is going to bend over backwards to take care of an issue like that?
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June 2023 by James Williamson
Sean went above and beyond when it came to helping me buy a new truck. He was transparent with all of the details and completely reassuring. I highly recommend him!
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June 2023 by Kattie “Kattiedid” LaRose
Leasing my new vehicle from Groulx was the absolute best experience. Jamie took all the worry and anxiety out of it. She is a Rockstar for sure! Thank You Groulx and most of all thank you Jamie!
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May 2023 by Michelle Marcero
Shawn was very easy to work with & especially he listened to what I wanted with my car purchase. The service department (Doug) has always been accommodating & the gals in the payment center are fabulous.
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April 2023 by Kelli Eby
Shawn was great to work with. He greeted us in the lot while we were walking around. He was throughout explaining each vehicle we test drove and especially the one we purchased. We had a great experience!
