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January 2024 by Taelor Young
The most useless scam artists I've ever met in life. Do not take your car here you will wait for hours only for them to update you on what they haven't even fixed yet. Only for them to price gouge you so hard you can't leave without spending $300 on NO MATTER WHAT IS WRONG WIH YOUR CAR. I promise you save your money don't waste your time. They tried charging me $280 for a BATERY when Walmart sells them boys for $150 and its 3 screws to install. They always have a machine that's mysteriously "broken" it's always what they need to complete the work. So instead they half sss it and leave you with your check tire lights still on, low oil, and BAD WORK. They will uochsrge any chance they can so they can remodel the inside to make it nice and cushy for how long you're going to be there. I went to victory lane on telegraph and they replaced my battery in 20 minutes for less than $200.
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January 2024 by Kev M
They beat their competition price for a 75,000 mile all season tire by $25 a tire. Car was done when promised. We will definitely be back
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November 2023 by Natalie Steele
It's too far extremely trustworthy we've been bringing our cars there for years I highly recommend them
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August 2023 by Matthew Furtney
Customer service is excellent!! Walked in with a problem with a tire. They instantly took it back and took care of it for me. I was in and out in a matter of five minutes. I cannot be more thankful for the help and I will definitely be back.
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August 2023 by Jay Hunter
Brought 2 cars in. One had a slow tire leak, the other needed an oil change. They patched the tire for free! and they changed the oil, np. They offered other services but didn't push. I love that.
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July 2023 by Paul Tellings
Awesome group of guys. Was going through some trying times and needed a tire repair. Was out on the road and wasn't able to use the spare and drop off my tire. They got me right in and right out. Thank you.
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July 2023 by Jo B.
Always use Joe Lake's Tireman (Monroe) for all our tire needs. Customer for nearly 50 years!! Thanks for the great service!!
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July 2023 by Jonie Potter
I had my first experience at Joe Lake Tireman and it will definitely lead to future visits.I have nothing but great things to say!Thank you so much to Mike for answering all my questions and getting me in asap.
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June 2023 by Laura
Our tire blew on the highway after already a long 8 hour day of driving and we needed an emergency replacement before completing our drive to Ontario. We spoke with Will on the phone and he was able to get us in first thing in the morning with quick and friendly service. Great experience.
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June 2023 by Aaron Fultz
Only two stars for good prior service, however I had my car in recently for a tie rod replacement where they told me my rear brakes were also going bad, took it to another shop for the brake work as they could get it done faster and find out the front brakes are nearly rusted out, how did a mechanic miss such a glaring issue when they had to replace the tie rod in the first place? Ridiculous
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June 2023 by Brianna Jobin
They were a great shop before Bell Tire bought them... with the new leadership its a pass. The customer service in the front is nonexistent. They always used to be packed because they did great work at a decent price. They retained almost none of their original staff with the buyout. Now, they are more worried about overcharging you. It's embarrassing. I have gone to this shop for 10 years - not anymore.
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April 2023 by Nicholas Bell
Fantastic customer service. They fixed my truck, fixed another big name companies mistakes and saved me $450 from 2 other quotes. Sam and Ron were so accommodating and helpful. Will be returning for all my truck needs.
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March 2023 by Brian Greema
Went in for a free alignment check and tire rotation. No scams. Tech said alignment was good and rotated my tires all at no charge. That is what customer service is supposed to be like. I Will be back for any other auto services they provide and that I may require in the future.
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March 2023 by Jean D.
These guys are AWESOME!! They always beat everyone's quote. Recently we came in to replace tires on my suv. They determined that it was a warranty issue saving me ~$1000. (premature failure)
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February 2023 by Sherri Bible
I brought my car in for a basic safety and maintenance check. They even addressed some minor issues without charging me or trying to upsell me for things my car didn't really need. These guys were the ultimate in professionalism and trustworthiness. They have my customer loyalty! Highly recommend. Above and beyond. Service was completed within about two hours.
