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February 2024 by lisa fender
Ryanne was helpful and friendly, I highly recommend her assistance.
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December 2023 by Jenny Jones
I must give an EXCITING & EXCELLENT Shout-out to Kay's Jewelers in Monroe, ESP to Rianne, tho all the staff was Fantastic! I've never thought I would own or afford to purchase real diamonds or sparkling beautiful jewelry, besides from Kohls ;). I thought it was too fancy and to rich for a single lady like myself. I decided to stop at Kay's Jewelers just to see if I could afford to treat myself at 44 yrs old...and my experience was Beyond my imagination!! The staff greeted me So Warmly and completely focused on me, my wants and my budget. I had the pleasure of meeting Riann, and she was so sweet, fun, and took her time to find me the best diamond earrings and necklace that suited me perfectly! Didn't stop there either, she found a way to get my set discounted also.! I treasure them and they sparkle and shine, like only REAL diamonds do.! Now after 4 months, I have been able to go back to Kay's 4 more times!!! Steve and Riann has helped me find 5 more pieces of jewelry at crazy deals!! Super elegant to super Trendy and Unique! And I didn't even get close to breaking the bank with the prices. I have gotten white Gold w/Diamonds to a Sterling silver mix with White Gold & Diamonds!! They truly showed me so much care, time and focus to make sure I found exactly what I wanted and went the extra mile to find discounts to top it off! I'm so impressed and happy with my jewelry and that staff, that I will never shop anywhere else for my jewels. You MUST check this store/staff out, and leave shocked, stunned, beaming smiles and giddy like I did with my forever jewelry.!! More than 5 stars if I could ! Thank you Kay's, and Riann! I'll be back soon !!
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December 2023 by Sara Rodgers
I stopped in today to have my jewelry cleaned and checked. I received amazing service. Everyone was incredibly friendly and not only did I have one person help but three. Thank you for providing fast and friendly service. Job well done.
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December 2023 by Samantha flaishans
I love the staff ! They were amazing, Very friendly and helpful!They help around your budget to find the perfect piece for you! I will definitely be back again!
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October 2023 by SUE JANISZEWSKI
The staff was awesome. Very caring of my situation. I had lost the diamond in my engagement ring two days before our Anniversary (August) and lost my husband this October and wanted to separate my band and engagement right. They worked with me and made the experience less saddening. Thank You!
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October 2023 by Gina Rutledge
I have always purchased my jewelry for myself and family from Kay's and I love every piece. I had a few pieces that needed polished and repaired for my upcoming wedding. The entire staff jumped in to help get all of my pieces sent off. I just picked them up and they look amazing. They look better than new! Great job to the manager and staff for exceeding my expectations! Very happy and I would highly recommend. Thank you!
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October 2023 by Thomas Rutledge
Highly recommend the Monroe location. Unbelieveable customer service and quality merchandise. The new Manager and entire staff make you feel like family. We will definately be returning in the future.
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September 2023 by Diana Hubbard
Went in just looking for the perfect wrap for my engagement ring and came out with a perfectly priced, perfectly paired enhancer!
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September 2023 by C. B.
Steve at the Monroe location was incredibly helpful today! I stopped in with a broken necklace that means a great deal to me and I was so devastated when the chain broke. He was able to fix it for me and I left with a huge smile on my face. There’s No better place to go!
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August 2023 by Cora Braden
Steve at the Monroe location was incredibly helpful today! I stopped in with a broken necklace that means a great deal to me and I was so devastated when the chain broke. He was able to fix it for me and I left with a huge smile on my face. There’s No better place to go!
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July 2023 by Malia Moores
Lovely and friendly staff and are very helpful and give honest opinions
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May 2023 by Debby Bussell
I love Monroe Kay Jeweler's especially Kelly and Monica plus all the other staff I have met there are wonderful too. They are a great help in assisting me to pick out things that I like; as sometimes I can't make up my mind as I like too much. I treated myself this month to my birthday and Mother's Day. I purchased four beautiful items and the picture below, of the bangle bracelet and Levian ring, does not even do them justice. There's a great sale going on now too! Thank you ladies; you're the best and so much fun!
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May 2023 by Jaret Bacorn
The ladies were fun and very helpful and patient with helping us decide what we wanted
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April 2023 by Daniel Faust
Nancy is an absolute gem to work with. I would highly recommend seeing her for any of your jewelry needs!!!
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March 2023 by Trina Mecum
I have had great service there. The salesperson is always helpful. I have bought several things there. I had a ring that lost a diamond & they sent it in & call me right away when it was done. I have had several rings sent in to downsize & always got them back quickly. I love the Monroe Kay's. They are always so nice & helpful.
