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May 2023 by Shirley Washburn
Friendly efficient teller service
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March 2022 by Reviewing Reviewer
The tellers are always so nice!! ?
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October 2021 by T-Rex Mining
Almost nobody in the drive thru almost every time I come here
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January 2021 by TheTruePhatso
I have been with this bank ever since it was Erie State Bank back in the early 70's.The name has changed but the ladies haven't.Well,they haven't been there as long as the bank,but they have been there for quite a while.I have known them for many,many years and they have been giving me fantastic service ever since then,20 plus years.Kim and Lynn especially,they have been there the longest.And Molly is just the sweetest.This is Ben Moore by the way .
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January 2021 by T ReX
Almost nobody in the drive thru almost every time I come here
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October 2019 by SaBrina Watkins
KeyBank has the absolute worst customer service ever. They have had my funds on a hold for over a month now. After returning all my deposits and payments even though I had over $8000 in my account. Now no one can help me or get me any information other than having me deal with the Branch Manager (Kara) in Monroe M who refuses to do anything. Has told me several different things and then said she didn’t say that.
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July 2019 by SaBrina Collins
KeyBank has the absolute worst customer service ever. They have had my funds on a hold for over a month now. After returning all my deposits and payments even though I had over $8000 in my account. Now no one can help me or get me any information other than having me deal with the Branch Manager (Kara) in Monroe M who refuses to do anything. Has told me several different things and then said she didn't say that.
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March 2018 by Carl Sanders .
Opened account online they asked for $25 from another account so I gave it to them then I get a letter they needed more to confirm my identy I took them more and asked why the $25 didn't post but the direct deposit did they said maybe because account is froze at moment then couple weeks later I get a letter saying they couldn't co inform identy and closed account gave me a check from direct deposit but kept the $25
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March 2017 by Christina Johns
Convenient location.
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July 2015 by Collene Ward
Wonderful as usual