-
January 2024 by Alia Hamdar
I would drive 1 hour away before stopping here. The staff are rude as can be and this is the slowest bank I have ever visited in my entire lifetime.
-
May 2023 by Chris Fuher
Good service and ATM
-
February 2023 by RAYMONE GOLLMAN
One of the worst banks I've ever had
-
April 2022 by Arnold Moore
Excellent waste of time.
-
April 2022 by Matt Storm
I give 5 stars to the ladies working there, they are always smiling and very friendly tho I'm sure many times they're having a rough day but they never show it.My complaint is since the bank got bought (used to be Monroe Bank & Trust) they lost that small town feel.Pictures used to be of things like a couple overlooking their farm, the kind of things more reflective of this area, now it's all just run of the mill "corporate" kind of stuff.Other issue is calling them for help, the number used to take you straight to 1 of the banks in the area so you knew it was someone right down the street. Now it's a call center likely in another country as I can rarely understand the people.Sad to see another small town business get rubbed out.
-
February 2022 by Charlene Rowe
They make it very difficult to do banking.
-
January 2022 by Sheree Grove
First Merchants Bank was very clean the bank tellers where very friendly, The ladies that work in the loan department were also very niçe, since the switched there former name was Monroe Bank and Trust.There policy has changed some of it anyways, If you pbut money in the bank vou can't get any cash out til the next day it use to be same day case, And usually direct deposit get put in early and this bank do that, but I be still bank there been a customer for 20yrsIt is a very good bank
-
November 2021 by Molly S
Lost one of my checks for 3 MONTHS and couldn't get a single person that could figure out what happened to it. "We need to contact this person by mail, we need to contact this person", just got an "unclaimed property" letter from my previous employer. Whaddya know, it's the check that got lost. Awful bank. Can't recommend it less.
-
April 2021 by Precious Sheree
No comment
-
March 2018 by Roger Sey
Very helpful and understanding
-
February 2018 by Andrew Cousino
I was looking into getting a Boat Loan for a new boat i was going to purchase at Cabala's. I didn't know what my best options are and she answered every question i had. Great customer service and will for sure come here and talk to her for any other loan questions. Thanks so much.
