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February 2024 by Daniel Beardsley
Excellent customer service and very professional organization, thanks to bankers like Autumn and Bonnie, thank you so much ⭐️
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November 2023 by Rexy Pangestu
Shoutout to ryan! He is the best!Friendly & really helpfulThe best banker that ever i seen.Thanks a lot Ryan!?
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February 2023 by Aaron Kinder
Worst customer service ever!! My bank won't cash my checks! What's the point of the bank then. Don't waste your time. They literally make up rules here
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February 2023 by Joseph Boudrie
Like always very helpful
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July 2022 by Crystal Vinson
They just gave my money away and because I didn't feel safe with my money in their bank I switched my direct deposit for August and all of a sudden there's issues with July's deposits. This bank is a joke. Your money is not safe. They refused to give me the bank presidents contact info. One minute I was to expect a refund of almost $500 then the next I'm getting rude calls telling me to chop it up as a loss and find a new bank.
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June 2022 by Christopher Warren
Just went here on my lunch break…. No one in line in front of me, and it took OVER 15 To get a money order!!! Whoever manages this place is doing a terrible job, new bank teller was horrendously trained. Zero sense of urgency in the whole place. Autumn was obviously the only one who has a brain in this place, since everyone was asking her how to do their job, even the manager.ThAnks PNC no lunch for me today!
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December 2021 by Nicole Ruiz
We have been PNC customers for 8 years. I brought my son here last year to open his first bank account- they don't have anyone that can help us with that. I lost my ATM card a few months ago, the website said this branch was one that could print a new one for me. But they don't have anyone that could help me with that. Today I need to wire money to complete a mortgage refinance. And again, they don't have anyone that can help me with that.What exactly can they do?! I'm in the market for a new bank. ?
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October 2021 by JDenise
My family uses pnc and has for years. The tellers at both Monroe branches have always been friendly and helpful.
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December 2020 by Sun Ildana
My family uses pnc and has for years. The tellers at both Monroe branches have always been friendly and helpful.
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January 2020 by Shahelin Naser
Awesome branch... and finally an ATM that dispenses 10$ bills. I have been waiting for such an ATM. Now il wait for the 50$ ??
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March 2019 by Fred Flinstone
I've never been to a bank where I was turned away when wanting to open a checking account until today they said one person was sick in the other person was on vacation so I had to schedule an appointment and if it fit in to my schedule then I could come back and open a checking account a customer should never be turned away when they walk into an empty a bank that nobody's in but the staff that works there and be turned away they said that if I wanted to wait it would be about 5 hours before I could see someone and again please understand there was absolutely nobody in the bank but staff who were just all standing around
