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November 2025 by Nicole Chavez
The girl at the front desk was super friendly and helpful! Would definitely recommend.
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November 2025 by Tina Hall
I had a great experience with the young lady at the front desk. Very kind and helpful!
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November 2025 by Austin Orr (Nis)
I reserved a storage unit with them and when I came to fill out the paperwork and move my stuff in no one was at the building. It was during normal business hours but apparently they decided to be closed that day. I didn't see them advertise it, but it cost like $36 down payment including insurance to move your stuff in to their facility. After talking to there call center I gave up on using them for my storage needs. They call me just about everyday asking if I still want a storage unit. I wish I could tell you guys how good their storage actually is but I never even made it into the building.
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November 2025 by Kevin Dubois
Friendly service, great price, very clean facilities
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November 2025 by Garland Coleman
the lady in the office is very helpful the property is very clean
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October 2025 by Joshua Thompson
Quick and easy to get setup. Very friendly
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October 2025 by john campbell
From the moment I walked into the front office there was a wonderful kind woman at the front counter. Hailey was on the phone with a customer and she acknowledged me right away and I felt very welcomed when I spoke to her. She helped me out with my new password, she also helped me purchase a new lock for my storage unit. Storage Rental of America should be very happy they have a great person as the face of the storage units there on telegraph road in Monroe....John campbell
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October 2025 by Robert
Dishonest in my opinion. I rented a unit back in April 2025, and the rent was around $36 I believe. Come September and they jack the rent up to around $53. I called customer service and I was told it was a “market increase.” Keep in mind they will also charge insurance fees on top of that if you don’t have your own. That’s a 68% increase according to my calculations! Do you think your boss will give you a 68% pay increase if you asked for it? I doubt it. No loyalty to existing customers. I was once a very happy customer, but now I have removed all my stuff and will no longer trust this company again. I think they are dishonest and taking advantage of people. I have vacated my unit, and I recommend that people look for a different option.
Within 5 hours I had the old unit vacated, a new unit secured with another company, and all my stuff safely stored in the new unit. Look at A Bigger Garage in Carleton. They took good care of me. As for the old place—I’ll never rent from you after this stunt.
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August 2025 by debarati dasgupta
I had a wonderful experience at Storage Rentals of America, and I owe a lot of that to Hailey at the front desk. She was so friendly, professional, and really went above and beyond to make the rental process quick and easy.
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August 2025 by Evelyn Weatherholt
Bill was very helpful and our non-profit organization appreciated all our questions answered.
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August 2025 by Martillo Carvase
I would recommend this storage place to my family friend
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July 2025 by Epic Flavored Man YT
Had a really great experience renting from this team . Made my transition feel simple! Thank you
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June 2025 by BlueStreaks 32
This place is absolutely horrible!!! Left on hold for 20 minutes. First gate code didn’t work. I paid for a 10x20 and got (2) 10x10 units. Then they didn’t honor the 2 months free when I signed up online. Tried calling and they told me there was nothing they could do! Every person I talked to treated me like garbage! They have no customer service. Run from this place and go anywhere else. The hassle isn’t worth saving a few dollars!!!
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April 2025 by Gary Hafner
Haylie is really a gem, she takes care of me and you need to take care of her because she is a valuable employee.
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March 2025 by Yolanda Victor
I've had a storage unit for more then a year before new manager and company and the transition was smooth easy and hassle-free love the new owners and would recommend to anyone lookn for a great clean hassle-free climate controlled units...Storage rentals of American awesome 👌