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November 2023 by Stacey
When you go to pay ur monthly payment and they took the stuff out of ur storage unit without ur knowledge and closed ur account claiming the storage unit was emptied with no lock. I was just there 2 weeks ago and it was full. Will be making a police report and getting surveillance footage as they stole my dead mother's stuff. DO NOT RENT A UNIT FROM HERE. they claim they sent and email and a text and I have not gotten either. They literally stole from me.
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November 2023 by Courtney Villerot
This is a good place to store your stuff, they work with you. I had transfer to a smaller unit due to lack of funds and didn’t need big unit anymore and they easily transferred me within 20 mins with the online chat, I deff recommend here. Had no issues with break ins or damaged stuff. Smooth process, and easy gate access.
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November 2023 by Josh
Doors don't even go all the way to the ground all my stuff that was touching the ground got molded
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October 2023 by T4 313
Very clean quiet easy access units and I believe they have outside car storage as well
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October 2023 by Nakisha Battles
My customer service representative was Wonderful and patient with me.
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August 2023 by Bobby Kapp
The unit I rented was already occupied. Was suppose to receive a refund.
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June 2023 by Stephanie Holladay
Did everything online very clean and peaceful area.
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April 2023 by dupagi
DO NOT RENT HERE!!!! DO NOT RENT HERE!!! You looking for 24/7 storage access? I had two storage units, one at this location and one at another. $360.00 a month. For "24 hour access". At this location they put one of their locks on my unit (they couldn't even tell me why, I quote "it may have been tagged wrong for auction" ... REALLY?? Just going to accidentally auction my stuff. I have never even been late with a payment) I was told it would be 4 days before someone could be there to take it off. 24 hour access?????? How about once a week access. The other unit at a different location, I could not access because the automated gate was broken AGAIN. So to summarize, two units, two separate locations, $360 a month, and could not access either one on the very same day.
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December 2022 by Aaron Kinder
Fair prices. Easy gate entry. Like the location not too far outside of town
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October 2022 by Julie Harris
Everything was smooth sailing. The only issue we had was tring to get 1 of the locks open so had to wait for someone to come out and open it. Need better code boxes
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March 2022 by Sherry Wood
If you have a unit with them for a long period, they raise the rent several times. My lock has been broke off a couple times.
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September 2021 by Mabrey Sr.
I’m the field supervisor this is a great facility working to become a 5 star!!!!
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August 2021 by Christopher Staffan
If the homeless can get in, how secure is it really?
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May 2021 by ultamilk sandwich
First of all there is no one on site from what I've found the old managers office is now just a small room with a kiosk to pay your bill. It gets worse... I emptied my unit on may 1st and cancelled before the due date about 3 weeks ago I am now getting threats for collections because my bill hasn't been paid even though I cancelled before it was late so I called and was given an excuse that the unit check still hasn't been done and that's why my account is not cancelled. Do yourself a favor and try another place.
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February 2021 by Corie Istre
I have been dealing with a broken unit door since October and no one has done anything to help us. It's been 5 months and still nothing! I've asked to speak with district managers and supervisors and am continuously told they don't speak to customers. I'm paying for a unit I can't even get in and out of. I call often to see if there are any updates or if anything is being done and nothing.