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February 2024 by Alyssa Lucio
I go between a few locations and Monroe is by far my favorite! I always have two kids with me (gotta love off days) and the staff has always been so helpful! I want to give a huge shoutout to Shelby, especially. She has been so helpful with grabbing the things I need if I have a list, she’s occupied my kids so it can be a quick trip which is SO helpful, and she’s always been so pleasant to us. She’s never once made me feel out of place even if I come in with chaos. She’s answered questions about product with knowledge and if she doesn’t know an answer, she’s found it. I am so thankful that this location has someone like her.
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January 2024 by Mary Sue
Every time I come in early the manager (Shelby I think) Is always on FaceTime, she never greets me and acts as though It's inconvenient for me to be in there. She's unhelpful and honestly unpleasant most of the time. The other girls are actually helpful and out going. I've stopped comming in the mornings and I might stop going here altogether. It's almost not worth it.
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November 2023 by timothy dempsey
Supposed computer said my license was expired, so girl @ Monroe Michigan store, couldn't get into drawer. Didn't buy a thing and will never come here again, my license is good until next year.
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October 2023 by Douglas Stewart
Amanda & Shana - thank you for exceptionally GREAT customer service!Your West Bloomfield store is wonderful. You both made restocking my supplies an absolutely joy! And I've been in this industry for over 40 years behind a chair and as a salon owner. I cannot express fully enough how pleasurable it was to get questions answered, product knowledge, and unhurried attention with things I needed to know about our continually evolving industry.Thank you very much. I cannot wait to come back.Most sincerely,Douglas Stewart
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September 2023 by Yvonne Mantas
Out of stock always...they want online orders only...new girls every few months
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January 2023 by Jennifer Blevins
Nice selection, good sales, friendly service.
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May 2021 by Max Wheatley
You need to be a licensed stylist to purchase their hair supplies? I have never heard any as ridiculous as that. Very dissatisfied with my experience.