-
February 2024 by Rob Thorne
I was charged for fuel even though I refilled it to the 5/8th tank mark it was at when I picked it up and had a gas receipt. Pretty ridiculous to charge people after the fact for doing what was contractually obligated. Bad business, will not return.
-
February 2024 by Chris Galea
Always a long wait. Everytime, no exceptions. Getting a hold of customer service for anything is a joke. I'm sitting here waiting 10min for tank refills.
-
January 2024 by Brandon S.
Rented a car trailer for 2 days. When I picked it up they said if I were to drop it off a day early they would refund me my 2nd day. Well, I dropped it off an hour after my 24 hour period, but since they were "closing" they still are charging me for 2 days even though I brought it back an entire day early. Also the manager is very rude after calling and asking about my refund. She said "oh, I don't know why we would say that. You returned it an hour after your pickup time (ONE DAY EARLY) so you're being charged for 2 days. Just don't go there. It's worth going the extra miles to another u-haul to not deal with selfish & rude people that won't keep their word.
-
September 2023 by Jes K
Needed to tow my Cruze a short distance, we spoke with Denise to rent one. She was very helpful, easy to talk to, super friendly, it was a quick in and out. I'd give 5* but the tow dolly we were given ended up being much too wide. We had to figure out an alternative plan because the store was closed by the time we realized the mistake. Nothing against Denise, she was fantastic. Just a bummer we couldn't get things to fit.
-
September 2023 by Melanie Younglove
Elijah was so helpful and personable from start to finish. Thank you so much for all of your help!
-
September 2023 by Google user
Needed to tow my Cruze a short distance, we spoke with Denise to rent one. She was very helpful, easy to talk to, super friendly, it was a quick in and out. I'd give 5* but the tow dolly we were given ended up being much too wide. We had to figure out an alternative plan because the store was closed by the time we realized the mistake. Nothing against Denise, she was fantastic. Just a bummer we couldn't get things to fit.
-
July 2023 by Heaven H
Uhaul is uhaul, got the job done lol. Staff took very long time and seemed little unorganized though.
-
July 2023 by Heaven Haylee
Uhaul is uhaul, got the job done lol. Staff took very long time and seemed little unorganized though.
-
July 2023 by Kyle Leask
I was checked out and back in by Denise. It was one of the best customer service encounters I had in a long time.
-
May 2023 by Mark Dorn
The female manager at this location is the worst service person I’ve ever encountered. She prevented a previously confirmed rental, was a total bad person to deal with, was openly hostile and aggressive about not helping . Blamed her non actions on company policy. Told me that even though they charged my credit card and confirmed my reservation and confirmed my contractor could pick up the truck that she would not let him. Offered no assistance. Avoid her and I Haul service like this…you can’t be sure you’re ever getting your truck as promised by these x!v!@:/!
-
May 2023 by Cesare Gaglio
Very rude very unprofessional disrespectful made several rude comment an older lady I think she hates her job God help her
-
February 2023 by Keith Bubar Jr.
I get paid every 2 weeks, my storage is due on the 10th of every month. Ive asked this manager multiple times to change my due date later in the month so that i dont get a late fee every month. She refuses to change my date so therfor i get a late fee every month. Now ive been at this location almost 2 years now, ive paid multiple laye fees due to the manager Tammy not wanting to help me. I can clearly see why you guys have an overall rating of 3.0 out of 5.0. Great job Tammy!!! I will be contacting corporate.
-
December 2022 by Cinderella Love
Very helpful lady at the counter and truck was clean and full on fuel ⛽️.
-
November 2022 by Christmas Love
Very helpful lady at the counter and truck was clean and full on fuel ⛽️.
-
September 2022 by C W
The staff here are incompetent. They input my vehicle information wrong and would not correct it. I had a more than capable truck to tow a small car. My hitch setup is rated for 7000lbs. I work with uhaul a lot and have had no problems in the past.
