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August 2023 by Kim Bufalini
We purchased a car from Victory Honda in Monroe and it was the best car buying experience we have ever had. We got the car that we wanted, in the color and trim package we wanted, located and dealer traded, purchased and delivered to us all in the same day. Our salesman, Mark Deters, was the best. He took care of everything and could not have done a better job. Thank you Victory Honda of Monroe for making this such a great experience for our family.
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August 2023 by Chelsea Lavrar
This place is THE PLACE to get your new vehicle! They are super friendly and super helpful in getting you what you need. Mark Deters has been my guy for the last 4 years and goes above and beyond to get me what I want. I recommend him to everyone I talk to and will never go anywhere else!
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August 2023 by Derrick Keith
Mark Deters made car buying an amazing experience. When I tell you he went above and beyond even after the purchase, he did! He brought my license back to me and dropped it off at my house since I forgot it at the dealership. He’s always super helpful even after the fact and has answered any questions I’ve ever had. Highly recommend Mark Deters ?
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August 2023 by Susan Howe
Purchased my 3rd new vehicle from Victory Honda Monroe yesterday. Highly recommend Mark Deters and Mike Sterzer for your vehicle needs.
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August 2023 by Kandie Barber
Mark gave fantastic customer service with my first Honda purchase!! Then when it was time for my 2nd purchase, I knew I wanted to have Mark help me again. Highly recommend him! He has been a great resource and always knows how to fix any issue. Thanks again Mark. I will be coming to see you again soon for my next purchase!
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August 2023 by Amanda Gee
I love coming to Victory Honda of Monroe! Mark Deters has been helping me out for the past few years now and he always makes the experience of shopping around fun and simple! I definitely recommend choosing Victory Honda for any of your vehicle maintenance, vehicle trade ins, upgrades, and purchases! A massive thank you to the team at Victory Honda!
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August 2023 by dawn michelle leiss
Mark Deters ; amazing sales guy. Bought 3 SUV's from him and he even delivers to your home or work. Once the sale is done its not done because if you have any questions or concerns he is always a text/call away. Kind and helpful always. Highly recommend him!Also, shout out to Andrew in service. Another kind man who goes above and above!
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August 2023 by SteveandDonna 20 years strong
Victory Honda is such a great place to get vehicle's from! Please Ask for Mark Deters he will go above and beyond to get you the car you want to get into! Such a great guy he is funny honest and he really takes pride in his job!!! You can't go wrong going to Victory Honda!!!
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August 2023 by Jacob Stover
Mark Deters was so helpful he knew exactly what I wanted and he gave me exactly that! 10/10 would recommend to anyone and everyone
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July 2023 by Tony B.
I like the honesty of the employees, particularly Andrew Dauer, Service Manager / Shane Frost Sales Manager / and Nick Murrary Service Advisor. I found that Jim Galofaro is listed today as the internet sales manager, but I found him to ignore emails and not return email inquiries. Mike Sterzer is the general manager. He emailed me and asked me how my appointment went with Shane Frost. When I answered him, I got a bounced email notice that Mike Sterzer had blocked me from contacting me. That was a real disappointment. Otherwise I would have given 5 stars.
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July 2023 by Kim B.
We purchased a new Honda from Victory Honda of Monroe and could not have asked for a better buying experience. Our salesman, Mark Deters, was able to find the car that we wanted, dealer trade for it and have it delivered to us all in one day. Thank you Victory Honda of Monroe for for making this process so easy.
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June 2023 by swetha sundararaj
Worst experience everI had an absolutely horrendous experience with Victory Honda. The ordeal began when Staff Mark contacted me, claiming to have the car I wanted. He insisted on a $1000 deposit to secure the car, assuring me it would arrive within a week. However, not only did the car fail to materialize, but Mark conveniently couldn't provide any tracking information, using the excuse that it's impossible to track transit in 2023. What a laughable lie! To add insult to injury, the dealership shamelessly marked up the price by forcing unwanted accessories and insisted it was beyond their control. It turns out that this underhanded practice is exclusive to Victory Honda in Monroe.After enduring weeks of waiting and false assurances, I finally had enough and demanded my money back. But the manager and Mark displayed the pinnacle of unprofessionalism, rudely hanging up on me when I asked for updates on my refund. It was only thanks to the intervention of Amy Morris, who displayed some semblance of decency, that I eventually received my hard-earned money back.Save yourself the headache and frustration—steer clear of Victory Honda, especially Mark. Their utter lack of transparency, broken promises, and deplorable customer service left me appalled and disgusted. Don't subject yourself to such a nightmarish experience.
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June 2023 by Skylar Cribb
The service was fast and easy! Nicholas got our car in the same day and was very professional with explaining to us the problems our vehicle had. Not only that he also printed us off a itemized list of things we should get fixed in the future. I highly recommend going here!
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June 2023 by Manoj N
Concerns About Manipulated Review SystemVictory Honda's review system raises concerns. Negative reviews with 1 star are quickly countered by an influx of overly positive 5-star reviews, seemingly aimed at manipulating their rating. The dealership's selective response only to positive reviews ignores those with genuine negative experiences. Transparency and authenticity are crucial in review systems, and this practice undermines trust.
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May 2023 by Shai
My fiancé and I got help with Gary. He was very kind and sweet throughout the entire process and helped us get a 2023 Honda Civic. We love it so much! Thank you so much for guiding us in the right direction! ?