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February 2024 by DJ StompedSatanNowHesDead
If the hrs are 11am to 5pm on Sundays, then BE there 11am to 5pm. Got up on my Sunday am to be there at 11am at opening bc it's usually so busy and I sat outside over a half hour b4 I got mad and left. Bc of this I'm another month with cricket bc my bill was due that night and was gonna use part of that to change over companies. Others were open...plus a false price was given just to get me...which I later discovered same day by ANOTHER store(this happened 02/25)....just to get me to come in. ?
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February 2024 by Debbie Blakely
Attended all my needs very polite and professional
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December 2023 by G F
Amazing customer service at this place, I had an issue with my Verizon SIM card. I took my phone in there, and Willis got me up and running in less than 2 min. Saved my number, that would have been lost otherwise. I cannot thank him enough. I will say, in some of the areas I need to work, Metro/T-Mobile service just absolutely sucks compared to my current provider. But in urban environments(for the most part) I pull like 300-600mpbs download speeds, on 5g UC. Really impressive! Almost as good as the customer service provided at this Mount Clemens location! I completely recommend this place, how could I not!
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September 2023 by Nicole me
The guy working here was at least friendly with customers. Aside from that, he didn't have any knowledge about promotions or how to find out. I had to go to another location to have numbers transferred. Worst decision as far as I can tell.
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August 2023 by Angela Joleen Nash
The best customer service I've ever had very happy with the phone that I bought I definitely definitely found the store that I will be using from here on out
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August 2023 by ATFW Y'OSHUA
I like the owner, he's well informed, intelligent & real with his customers, if he pays me cash, I'll be there to help ?
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August 2023 by Angel Nash
The best customer service I've ever had very happy with the phone that I bought I definitely definitely found the store that I will be using from here on out
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May 2023 by Megan Sasser
My first time going to this Metro last weekend. So glad I did.because the one Metro store I was at didn't want to help me out at all!! so I'll be coming back.. I got help and the guy was nice and was very helpful.
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May 2023 by Augustus Przydatek
Do not let them push a revel 6 on you these phones are defective w tons of issues TMobile knows about yet continue to sell. They have been caught doing stuff like this to their customers many times google it.
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May 2023 by Maranda Steins
Willus was super helpful while picking out my boyfriend's new phone. He gave a lot of info about the phones and our options. Super nice dude, I'm glad we went to this location.
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April 2023 by Ron
We had some diffiçult problem with our cell phone and the fellow fixed it quickly so we could get on with our day.
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January 2023 by astevan najeeb
They’re very friendly ,patient and helpful. They always have a solution to any problem I have.
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January 2023 by brendan mccann
Very good customer service and always has multiple phone options including iphones
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November 2022 by willis dallo
amazing service, takes there time and doesn’t force you into a phone like the other stores
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October 2022 by Gabriel Johnson
I didn't get anything but im giving 5 stars because I got good advice patience. I went there to try to get hotspot for my phone to hook up my xbox for the weekend until I got Comcast but the rep explained that hotspot might not be enough data he told me the best thing I can do is wait he didn't try to upsell me something I don't need or get me to buy or upgrade I love it when their actually there to help