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March 2024 by H
Terrible location & service. My Rite Aid store that I've been going to for years at Garfield and Moravian closed and this is the next closest store that I pass on my way to and from work so I figured I would transfer all of my prescriptions here. What a joke! When you call the pharmacy no one comes to the phone to even say "hey we're with somebody else hold on a moment"... you just sit on hold for 10-15 minutes minimum, I get frustrated and hang up and try calling right back and it's the same thing it's like they pick up the phone and then push the hold button I'm literally right now going on 12 minutes with nobody coming to the phone to acknowledge me. I signed up for texting service to text when my prescriptions are ready and they confirmed my phone number and I still don't get text messages I'm calling right now to inform them I have an insurance change so that my prescriptions will be covered and I can't even get anybody to answer the phone. I need to find a new Pharmacy I'm honestly shocked that of all of the Right Aid Pharmacies to close this location stayed open
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November 2023 by C
When I called the pharmacist answered, said his name etc. I asked him just to check if my doctor had sent something over. He immediately sighed at me, and got a horrible tone like I was asking him for a huge favor.If he hates answering basic questions, don't answer the phone bud. What do you want me to do? Just not get my pills so you aren't annoyed.
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November 2023 by Sam Orlando
Location is a joke. No main refrigeration unit for the cooler. It has been broken for 6+ Months. Management must be asleep.
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August 2023 by emily smith
this old lady that works there was the rudest person i’ve ever encountered, and i work in food service.
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March 2023 by Crystal M. C.
Worst pharmacy ever, the blonde filling scripts laughed at me because she was too incompetent to find my prescription. Will Not Be Back.
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September 2022 by Nolan Conn
They have absolutely nothing of use in this store. How do you have 10 tall boys of twisted tea but not a single half gal of milk you idiots?♂️
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July 2022 by ShesSmokin Trees
The way the lady manager treats the other workers here is horrible . She talks horribly to the sweetest lady that works there, I even seen another customer stand up for her once when the manager was being awful . I will not be back to this place and I’m going to talk to corporate . That manager doesn’t deserve a job at all . I’m disgusted .
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June 2022 by Eric Martin
Patty is the absolute best!! She always goes above and beyond to ensure I can get my medication the fastest way possible. Ensuring inventory at other locations, checking if my insurance covers another manufacturer, always greeting me with a smile and staying positive dealing with difficult people during these very trying times. She’s the reason I choose this right aid pharmacy.
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May 2022 by Bre Ziegler
I called to ask that they fill the prescription my doctor had sent over, LIKE I DO EVERY MONTH because for some reason they don't just fill it automatically, and I was told by the pharmacist that "Rite Aid will not let them fill the prescription" and that they're not "working with certain doctor's anymore or my doctor washer reported"?.?.? I've never heard of a pharmacy that does not fill prescriptions written by certain doctors and my doctor is still practicing... I've been taking these meds for over a year now, I get all my meds there. So do I have to find a new Pharmacy and go without my meds this month?????? I called customer support who told me a manger would be in touch with me, and then no one ever called. I suspect that the pharmacist didn't want to fill my script for whatever arbitrary reason. I'm at a loss for words.
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May 2022 by Bre Z.
I called to ask that they fill the prescription my doctor had sent over, LIKE I DO EVERY MONTH because for some reason they don't just fill it automatically, and I was told by the pharmacist that "Rite Aid will not let them fill the prescription" and that they're not "working with certain doctor's anymore or my doctor washer reported"?.?.? I've never heard of a pharmacy that does not fill prescriptions written by certain doctors and my doctor is still practicing... I've been taking these meds for over a year now, I get all my meds there. So do I have to find a new Pharmacy and go without my meds this month?????? I called customer support who told me a manger would be in touch with me, and then no one ever called. I'm at a loss for words.
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January 2022 by J O
I have used Rite Aid pharmacy for many years. The staff at this location is very friendly and professional!!!
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October 2021 by Missy
Clean and stocked. Good customer service.
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September 2021 by Lisa Culver
I went in for my second vaccine and got miss treated by a woman who works there. She was rude right off the bat. Then purposely called 3 other people who came after me to go first. I asked if there was a problem and she said very rude we are getting it together. Other people around me saw it and couldn't believe it as well. She was very unprofessional and made me feel very uncomfortable. I am heavily tattooed is why I believe she miss treated me. I go to this rite aid every day and won't be going anymore.
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May 2021 by Donna Beres
Rite Aid is always helpful for those last minute forgotten items!
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March 2021 by Amanda F.
UPDATE MARCH 27 2021 2:15pm. Long time customer of this rite aid. Absolutely RIDICULOUS I was standing by the "drop off" section in the pharmacy area for 8 minutes while they helped 3 customers that came after me. The Indian man employee saw me. He looked at me countless times. I didn't see his name tag otherwise would refer to him by name. Why was I made to wait there?? Finally I went to the "pick up" end to drop my script off that took 10 seconds. Sorry he was to busy to help me for a 10 whopping seconds.