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January 2024 by Rebecca Parker
Ridiculous service. The groomer showed up late, we were the only 10am appointment and when we asked when to be back she said 3-4 hours. She had brought 2 dogs with her and said she was babysitting the stupid dog. Not a great first impression. Every other place we've taken Mickey our little dog to it was an hour maybe two. Then we had to call as it had been over 4 hours. She was like $50 and give me 30 minutes. Went to pick him up and still had to wait. Would not recommend at all! The funny thing to your response is Mickey is not quite 14 and we have NEVER had any complaints or comments about him being aggressive or biting. Maybe it's your staff. Don't worry we will not use or recommend. We only were trying to support Mt. Morris as we usually go to Clio for him to get clipped and now will always go back to Clio.
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August 2023 by Cynthia E. Osorio
I got my daughter's Bernie doodle groomed here for a very reasonable price. They did a great job! However they do need to clean up their facilities for a better experience.
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July 2023 by Marna Whited
My dog went in for a bath and cut. She got her cut which I can cut better and NO bath. They sprayed her with cologne instead of a bath. Said 3 hours had her 6 it was bad
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July 2023 by Trisha Christmas Caldwell
I was happy of the job. My dog blue seems to love it there. Definitely plan on taking them back..CC was wonderful
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June 2023 by Rachel Kerr
My in laws took their oodle in at 11am today (Saturday), were told he would be done at 3pm, and didn't end up getting him back until 5pm. He was groomed, but definitely not as well as he should have been after being in their care for 6 hours.Do not recommend.
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May 2023 by Lis
Brought my dog in a couple weeks ago, said I wanted a teddy bear trim if possible. The lady nodded, said nothing and started talking about what she would be able to “save”. I’ll admit she had some mats on her body and I went in expecting her to be shaved but hoped her face could still get a cute style.We had an appointment set for Saturday at 11am, we didn’t get the call our dog was ready until 7pm. As for what happened in that 8 hours I truly and sincerely hope someone could tell me. When I took my little girl in she was so friendly never had issues getting food or treats from other people. Now she is so skittish she won’t even take treats from my husband and I, she barely eats and just sits there shaking all the time.I don’t think I could recommend a place less. They will have your dog for hours and return it to you traumatized, and if you are willing to risk it remember the only style they know is shaved down to the skin.
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April 2023 by Evette Louis
My 2 poodles were matted from being way overdue, they are both elderly one with joint issues and deaf, both have mild vision issues, she took her time and was caring towards their comfort. It is the only time I've had them be content and not anxious after grooming. She was also understanding and flexible when I was mandated at work...she still fit them in that day. We will be back♡
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April 2023 by Summer Hanson
Cece did an amazing job on my cockapoo! She was very patient with him due to it being his first time ever going to a groomer ❤️ we’ll be coming back!
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February 2023 by Karen Patnode
I will not be taking my dogs back for nail trimming or anything. One of my dogs would would not let me touch his front paws nails are to short. I have a problem with a place of business that takes your animal to a room behind a closed door with a curtain, what are they hiding. I like a business you can see how they are treated. I heard my dog howling, barking he sounded like he was scared or hurting, they said it was another dog I know how my dog sounds. I don't trust what I cant see especially when it comes to our fur babies and how they are treated. Beware what goes on behind closed doors. First and last time.
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February 2023 by Kaitlyn Powell
Ellie (cat) thoroughly enjoyed her little spa day. although her visit was initially inspired by a wax spill, our little girl enjoyed the treatment so much we may have to take her again as a treat! CeCe was very good to her and very helpful to us. I highly recommend taking your pets here, especially since it’s a cat friendly establishment.
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November 2022 by Alyssa J
My dad's dog Coco loved her day at your salon today. She's so giddy and feels so happy, Victoria did so great with her. She came home and snuggled up in her new fresh blanket and has been relaxing ever since. They even called to check in on her after she was home for a couple hours. She WILL be back in for sure! ❤️
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October 2022 by Lynette Werdel
Sophie needed her nails,clipped & grinding done,just happen to stop by to see if they would takeherithout an appt & never been there, and without hesitation they said no problem. Sophie now is doing things she hadn't done in awhile, bad Mommy. Thank you so much for accepting us. Ce Ce & crew.
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September 2022 by Jamie Hosler
Best prices! They are good to your animals!!! I will never take my dog back to shaggy again, they charged me $95 for a skunk smell and a month later I had to have them groomed again here! I love these ladies, I wouldn't go nowhere else ever again!
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September 2022 by lisa maddox
Well what can i say oh my god I just lost my baby boy this week and and have one more girl left who's the sister of my little man who passed away this week and I am a total mess this lady her name is CeCe I have never met in my existence somebody like her in the 17 years that I've had animals calm sweet a blessing in disguise this lady does not get enough credit and we all need to share her website on social media to get her going because I've never met a groomer like this in my life show a compassion to my baby treated her well very well more then i can say and even showed me so much compassionfor my baby that just passed and even made me a candle with my babys picture on it cried my eyes iut thank you so much cece fir showing me what a real dof groomer is about 5 Stars 10/10 recommend
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June 2022 by THE WORLD OF ROLLERSKATING SHOW
Best dog grooming place ever been going to her for over 13 years she had my Gigi breed shih Tzu until she passed and now she has Gabby who is also a shih Tzu and I just sent my son to them who has a Siberian husky and he was very pleased. Tails to nails pet salon is the only slime that I will let take care of my pets.
