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November 2023 by Shannon Buddy
Quoted one price including parts. I bought my own parts and it costed us more than the original quote
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November 2023 by Kati Gubert
I love adams auto. Nate is amazing and they don't try to screw you on parts or labor. Best deal intoqn and fast turn around times as well.
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July 2023 by Chris
Awesome shop repairs done in a timely manner back on the roadServices: Steering & suspension repair
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July 2023 by Daniel Fitzgerald
I took my 2014 Ford Escape in for a over heating problem. They fixed the issue in a timely manner. I payed them & went to the car wash their I noticed the check engine light was still on as it was when I took in for repairs. I went back & was told that was not part of the repair I would have to pay another $100 for them to read the coads & leave my car with them for the reading. I did not do that. I think that should have been part of the original diagnosis & estimate.
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June 2023 by Vane Torres
Very disappointed, when I first brought my car here I literally told them what’s was wrong, almost 2k after my car got worse and undeliverable, consumers service was joke can’t take criticism or consumers opinion, can’t order the right parts or all parts together because of their supplier, which I think is another way to ripped people off, one inspection should be enough to tell what’s wrong with the car, take your money somewhere else this place is not worth it
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March 2023 by Judy Pamp
Very thankful to Adam's garage. My windshield wiper motor broke and even though it was slightly past the warranty, they repaired it for free. Especially grateful as I am currently unemployed.Love their integrity and compassion!Thank you!
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March 2023 by Tina Brock
My daughter brought her car here to have her brakes looked at. When I called I was told it would be $50 approximately. She ended up leaving there with $114 bill, it was for replacing her Lugnuts! So basically she was charged $72 to replace her Lugnuts. They said they had a tool to take them off but didn’t have a tool to put them back on, so had to give her new ones. Total scam and a rip off! Do not send anybody there!Service: Auto brake repair
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January 2023 by j H
I was working in the area when my vehicle started making funny noises while driving. Stopped at Adam's to see if they could get a diagnosis to see if my vehicle was safe to return home since I was leaving the next morning. Not only did they get to my vehicle quickly and give me the ok that I would make it home they explained what they found in detail and were very courteous and kind. If I ever come back to the area and my vehicle needs to be fixed this is the place I will definitely come back to.
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September 2022 by Julie A.
Adams Auto totally dropped the ball after charging me $1,500 for various things to fix and the main thing that I brought it into fix wasn't fixed. Basically when I went to drive away my car died in their parking lot. I waited a couple hours while they investigated and managed to get it started again but said they couldn't find anything on the Diagnostics so suggested I go to the nearest Volkswagen dealership. It died again on my way home. They didn't help but I managed to get it going again and parked it in their parking lot so I could get them to start it if it died again. The next day it died again before I could get it down the street so I had it towed all the way to Bay City . They ended up replacing the new gas pump that Adams put in because the cap was on it was broken and because they had to follow protocol to figure out the problem. Basically, the diagnostics weren't showing the problem, so it needed persistence. It ended up being the fuel pump sensor. Adams did give me the money back for the replaced fuel pump. I initially dropped it off in October and didn't get my car back until De ember.
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July 2022 by Corinna Thomas
Yall need to read the entire scroll. READ how the shop owner makes defensive and rude remarks to anyone that left a disgusted review??!!Do NOT USE THIS SHOP IF U HAVE A EUROPEAN LUXURY CAR!Its all their customers fault!Its the customers fault that they keep your car for 3 months, never once call you to inform you of the progress they made, or to ask questions.Their customer service is so poor, that after they had our car for 3 months, overcharged us for parts they should have informed is about after all was said and done, MY Mercedes is now making horrible sounds, and needs to be taken to Mercedes Benz because it now sounds unfixable.This shop is literally on all levels, customer service to mechanic horrible!!Read ALL the reviews!Good luck!
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June 2022 by Kim Haeger
We are very pleased with their professionalism, and how quickly they did our brake repair. We're camping and needed our truck.Service: Brakes
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June 2022 by Andrew Melzak
Took my vehicle for service at the time that they opened on a Monday morning. Jeremy at the front desk explained that they were very busy and asked if I could make an appointment. I asked about making an appointment the following Wednesday and he said that they were fully open. I made the appointment for first thing Wednesday morning and dropped off the vehicle when they opened on Wednesday morning. When dropping off the vehicle, Jeremy said that the work could take most of the morning and that they would call with any issues/updates. At 1pm I had not heard anything from anyone and decided to call for an update. Jeremy said that they hadn't even brought my car in for diagnostics at that point. This was very disappointing and I told him that I would be coming back to pick up the vehicle. My business was so insignificant to him/them that he didn't even try to rectify the situation. When returning to pick up the vehicle he didn't even take the time to apologize. He was on the phone and just handed me the keys. What is the point of making an appointment when you are not given any type of priority? I also feel that I was not given any respect as a customer. I was referred to Adam's by a personal friend but was leery based on some of the reviews. I wish I had put more stock into the reviews on Google. I drove 30 minutes to give Adam's a shot and wasted most of my day off trying to get service for my vehicle. I would not recommend them to anyone.
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May 2022 by Dena
These guys are your typical scamming mechanic, they tell ya something needs to be done with your car and wanna charge hundreds of dollars for a simple repair for parts you don’t even need and work they don’t even need to do and why I know this is because when they gave me my quote I told them I wasn’t interested, they then told me I owed them $100 for inspection, so I believed they didn’t do any work to the car but to my surprise when I got my vehicle back the problem with my car was fixed! So they were gonna charge me HUNDREDS for labor and parts that I didn’t even need when the issue was so simple to them that it was fixed during inspection! These guys are SCAMMERS!! DO NOT USE THEM!!!I actually updated this review. I gave them one more star on the account they did fix my issue, but how are you gonna tell a customer they need work done and parts done they don’t need, then charge $100 for a quote when I’m reading other reviews and they only charged $50 for everybody else. So they either raised the price of the quotes or just felt like they needed to charge me extra for doing the simple repair, either way, how they handled the whole matter was shady.
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May 2022 by Raman Srinivasan
Extremely fast work and very friendly team. Cannot recommend them enough. They gave me a conservative estimate time of 4-5 hours and got it done in 1 hour. Awesome work
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March 2022 by Elizabeth Smith
Dale goes above and beyond to help make sure your vehicle is safe. Great customer service and prices.He squeezed me in last minute and diagnosed the problem quickly. Super knowledgeable with foreign vehicles. Highly recommend Adam's Auto Repair!!!
