-
January 2025 by S H
I love this bank. Danielle is the BEST! So many perks to banking with them, Danielle was so helpful & so kind. Would 100% recommend opening and account with them. It's easy & fast.
-
January 2025 by Travis Eveleth
Always reliable and when dealing with the people, they are the best!!
-
July 2024 by Steven
The local branch is hit or miss. A few employees are outstanding and a few are dismal at service and unprofessional. Have had many issues with trying to use a simple ATM card, send money via wires, the bill payer system and the mobile deposit system through the app. I highly discourage anyone to use this bank. I gave 2 stars because one of the tellers and one manager are very friendly and professional but with a poor support system from the bank and a few unprofessional staff members, the overall bank experience is poor.
-
July 2024 by Chris Sallee
Too many fees they don’t tell you about, awesome workers but a joke of a bank.
-
February 2024 by Ken
Lucas and the bankers there are awesome, friendly, and willing to help 🙂
-
September 2023 by Will
Lucas and the bankers there are awesome, friendly, and willing to help ?
-
May 2023 by Tiffany Walt
Definitely not my first choice bank for several reasons. At least they answer the phones at the Midland branch. This Mount Pleasant location is nice enough when you go in to do, very time consuming, business. Just always expect to be there a while even with small issues.
-
February 2023 by R R
I read other reviews from a few years ago and I agree that the staff and service at the Mt. Pleasant branch was dreadfully bad. Fifth Third offered a cheap business bank account and decided to try. Over the past year or two, I have had great service from friendly tellers to great bankers. I have accounts at 3 banks. So far, Fifth Third has done very well!
-
February 2023 by Eric “BeIrUs OnE” Val
So three employees at this branch tried stealing a $12k check from a 71 year old woman who won a jackpot from soaring eagle casino and the statement from the bank is that they were following protocol? Here is the quote"feeling mistreated as our employees’ actions were consistent with our process and the dual goals of serving our customers while also preventing potential frauds that can victimize both the bank and our customers.” this was their Answer to why they didn't cash her check which she legally won and could have been easily verified
by calling the casino , and they tried keeping/stealing it as stated in the news story . That so called protocol is now getting the bank sued in a federal district court but its not enough .. they need to be boycotted and exposed for their corrupt employees
-
February 2023 by Abhishek Kumar
From the moment I walked in the door, the staff was friendly and welcoming. Mr. Lucas made the banking process seamless and stress-free.
-
October 2022 by Richard F
I read other reviews from a few years ago and I agree that the staff and service at the Mt. Pleasant branch was dreadfully bad. Fifth Third offered a cheap business bank account and decided to try. Over the past year or two, I have had great service from friendly tellers to great bankers. I have accounts at 3 banks. So far, Fifth Third has done very well!
-
September 2022 by Eric Valdivia
So three employees at this branch tried stealing a $12k check from a 71 year old woman who won a jackpot from soaring eagle casino and the statement from the bank is that they were following protocol? Here is the quote"feeling mistreated as our employees’ actions were consistent with our process and the dual goals of serving our customers while also preventing potential frauds that can victimize both the bank and our customers.” this was their Answer to why they didn't cash her check which she legally won and could have been easily verifiedby calling the casino , and they tried keeping/stealing it as stated in the news story . That so called protocol is now getting the bank sued in a federal district court but its not enough .. they need to be boycotted and exposed for their corrupt employees
-
September 2022 by Emily Z
Friendly staff always greet me by name
-
September 2022 by Mike law
Friendly staff. Very willing to help. Good banking experience here.
-
August 2022 by Donald North
UselessBankStop asking people for their s. S. #sYou Thieves
