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September 2023 by Ray B.
I gave the bank 2 stars, only because I can get a rep on the phone relatively quickly when I call. As for the bank and the policies, I would give 1 star. The website is not user friendly and the lending policies and overall customer relationships are abysmal. The only reason I stay with the bank is because I have a mortgage with 3 years remaining. When the mortgage is paid off, I will end all ties with this bank. This is a small, regional bank. I get better service from large banks. Isabella Bank is not recommended for any banking needs.
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August 2023 by Jason
Recently took out a loan with this bank, they were very prompt and professional, made it very easy. Our loan officer Debbie was phenomenal! Thank you !
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June 2023 by Bob Mars
Isabella community credit union is a better and more community oriented banking institution and better suited for anyone funds and financial needs.
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March 2022 by Kyle Johnson
I went to the drive thru 30 minutes before close which I had thought would be enough time to make one simple deposit. Being only the second car in line I waited 35 minutes behind this car and then was not helped and had the lane closed on me immediately after. So I would say it was a big fat waste of time and very slow service. Not very happy with my experiences here.
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March 2019 by adamshattuck1985
good employees that are very helpful and remember their customers on site most of the time. helpful in any situation, no matter how minor. it may feel like a small town bank, and it acts as such, but it provides HUGE benefits to the communities its in.i use to go with my grandmother to the one in shepherd and they always remembered her name. also the suckers help while im waiting.
