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March 2022 by Diane Wiggins
I highly recommend them, fast & efficient. Kayla is great
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November 2021 by Adesina Funke
Being thankful not only shows good manners, but a simple expression of thankfulness can go a long way in relationships and communication with others. It not only enhances our own lives, but makes other people feel appreciated,
I just withdraw my profit of $8,548 from my acct thanks a lot Mrs Katherine Lawrence I now have full trust on you now,, I started with $650 you can also give a try Mrs Katherine Lawrence fx is real..
You can reach her now on WhatsApp: +13045068537
Email:
[email protected]
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November 2021 by William Brian Hoke
honest service people who are skilled and knowledgeable
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July 2021 by Tammy Lynn Caruso
no appointment for oil change and tire rotation and they got me in and out quickly and reviewed everything they did with me when they were done
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July 2021 by Jonn Bland
Great service and great people, they go the extra mile!
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May 2021 by Trudy Karr
Our family has purchased cars from Krapohl Ford and Lincoln for two generations. I love my Explorer but I so appreciate the great people and superior service whenever I take my car in for service. i want to drive Ford products because I want Krapohls to service it!!
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November 2020 by Greg Grummel
Great people and great service They rebuilt my rear differential in my 2012 f-150
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October 2020 by Sandra Fortino-Falsetta
Everything, they had to do a Dealer Trade to get the car I wanted and they had the car at there dealership two days later. They were helpful and made our purchase easy and without stress.
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September 2020 by Brandon Hart
This place is the worst! I will never ever take my car back here again! Period! All they want to do is over charge you for every little thing they do. Took my car in for over $1100 in work, just to have an electrical issue afterwards, and all they want to say is they don’t believe it’s because of them. Well, the car has never had this issue ever and how convenient that it starts now after you just did work on it. And on top of it, you can’t even look at it for two weeks! I’ll take my money elsewhere. I was warned, but I didn’t listen. Well, now I know.
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June 2020 by Stacy Delong
I would give this place no stars if that was an option. This place has the worst customer service I have ever encountered. First you are quoted one price only to talk to another person two other times who gives you a higher quote every time they talk to you and refuse to honor their first quote making up some excuse as to why knowing they are your only option when you have to replace a key fob that you can only get from a dealer and they are the only dealer in the area. On top of that you are given the run around and are without a car for three days to have them tell you after you sat in their waiting for hours that they still are not going to have your car ready since they are incompetent and can not do their jobs. You get five minutes down the road just to have them call you and say oh we got your car done. I will travel to Alma next time I need anything done with my car.
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June 2020 by Sven Drumheller
The staff was friendly and courteous. They even helped me with a problem with the Ford pass app. And I was only in for a free oil change, so they definitely didn't have to be nice to me! LoL
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May 2020 by Travis Elliott
Bought a car here and throughout the 172 point inspection before they put their cars on the lot, they couldn't see a whole in the frame in which it is completely rusted out, I can shove my fingers through it... so if I die thanks a lot Jeremy Shelton for selling me the potato chip that I am currently driving!!
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May 2020 by David Fox
Just be aware that a salesman isn't there to feed your family there called salesman to make money how ever they can. I will not say my salesman lied to me but when asked a question or several questions I received a i don't know answer then promptly told me there service department does full inspection on every used vehicle and trust the service they wouldn't sell a vehicle thats not road worthy. I needed a truck truck was the right price so I bought it, Heres the thing I'm a mechanic i new there were several things off about the truck but at first glance nothing looked to serious but I new i was going to drop more money into it instantly, Upon bringing it home 3 of the 6 spark plugs were cracked and slightly miss firing, 1 of the 3 maf sensors were destroyed, coolant hose from the overfill was leaking coolant from the quick connect, the driverside turbo waste gate was loose causing a major rattle, the skidplate had 2 of 4 bolts left in it and was the most annoying rattle I've ever herd after finding and fixing all this i move onto the breaks the right caliper was sticking and ruined the rotor wore the pad to the metal in 3 weeks of buying this truck the rotor broke in half while prying it off the wheelbaring, installing new rotors I've never had this happen I've herd about it but seeing is believing. Just be aware of buying any used truck or car don't get cought in the moment I know its a exciting experience but if you don't have the ability to do the work yourself you might have a 15,000 to 20,000 yard decoration untill you can afford to pay someone to do the work for you. After all said and done the truck I bought is a nice truck it cost me about 700$ in parts alone to get it that way "no one should have to jump through hoops to have a nice car or truck" will I ever buy another truck or car from kraphole Ford "NOPE" to much out there to settle for i don't knows and unwanted repairs....Good luck to everyone buying you might need it ...
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March 2020 by Annie Van de Water
Excellent service!!! Courtney and Patty are always very kind and provide service second to none, with a friendly and genuine smile.
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March 2020 by Andy Spence
Always great service and friendly people. I have confidence in the professionals there. Thanks!
