About My Chrysler Dodge Jeep RAM FIAT Service Center
My Chrysler Dodge Jeep RAM FIAT Service Center is highly regarded for its excellent customer service and reliable vehicle maintenance. Customers appreciate the consistent quality of care they receive, often traveling long distances—up to 70 miles—to get their oil changes, tire rotations, and other services done there. The staff is praised for being friendly, attentive, and helpful, making customers feel valued and comfortable during their visits. The dealership is known for going above and beyond, even without prior appointments, to accommodate urgent repairs. For example, they quickly handled tire, brake, and wheel alignment issues for an out-of-town customer, restoring the vehicle to factory standards and ensuring the customer could return home safely. Staff members like Theresa, Vicki, Scott, and Devin are highlighted for their dedication, professionalism, and extra efforts—whether keeping customers updated, providing shuttle rides, or staying late to finish repairs. The team’s genuine care and teamwork create a positive atmosphere that customers notice and appreciate. In addition to service, customers also find the dealership easy to work with when purchasing vehicles. Sales staff like Trisha clearly explain vehicle features and help find the right car at a fair price. The overall experience at this service center is marked by promptness, friendliness, and a high level of customer satisfaction, making it a trusted choice for vehicle maintenance and sales in the Mt. Pleasant area.
The best experience I've had with a dealership. Enough that I drive 70 miles to get my oil change, tires rotated, and any maintenance I may need.
July 2024
I went in looking for a car and having one heck of a week. Sam and everyone here made me finding a car that I love and will love for a long time at the perfect price point so easy. Sam even battled my insurance guy for me, verbally...there was no actual fighting. Thanks for helping take this one off my to-do list guys!
July 2024
Only jeep dealer in Central Michigan we will take our jeep to for service
