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February 2024 by Casey Gordon
My dog doesn't like his nails cut . They were so caring and patient with him
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January 2024 by Jon Heath
Amazing staff and facility! They take GREAT care of our 3 doggos!
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December 2023 by Emilee Solka
$78 dollar appointment for them to look at my cat for 90 seconds. Rude staff and unknowledgeable will have you on hold for 10 minutes to get answers for basic questions. I was not satisfied with the exam/level of care.
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December 2023 by Rose A.
Don't take your pet here! You will never see a vet, it's all vet techs, and the one named Arica is the worse--very rude and unprofessional. They're one of the cheapest around for a reason.
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December 2023 by Chris Leonard
My Doberman was displaying many signs of cancer. On top of that, his hips began giving out. I initially took him to a different local vet who I've used for years. I was not satisfied with the exam/level of care. I received a lot of "it could be this or that." I paid close to $250 and received no answers. They wanted me to take him to Lansing for a $600 plus ultrasound. I contacted Northwoods who was able to fit me in the next day. The manager, Arica is phenomenal to work with and the difference in the level of care was enormous. The newer female Dr (I can't recall her name) is amazing. She explained everything in detail and was able to diagnose what the other place wasn't by doing a more thorough exam followed by an in house ultrasound for much cheaper. I will definitely be switching all my dogs to here.
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November 2023 by Vindi Vin
Our pet needed to be seen and our regular vet of over 10 years was going to be out of office for several days, they recommended several other vets in our area. The only one who could see our pet inside of 2 weeks was Northwoods. We went & very were impressed with their facility, employees, the vet herself and the care they provided to our pet so much so, we have transferred records & they are now our "New Vet". I highly recommend Northwoods to anyone with a 'pet'.
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September 2023 by Veronica Mitchell
This was the best veterinarian I've ever been too. All the staff was so caring and nice. Had to put down my dog after 12 yearsHad such great support from them. Very knowledgeable. This place is exceptional!!!.
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September 2023 by Deatta Pyle
What an amazing staff! They got my sweet boy in as a new client on an emergency visit and fixed him right up after he had a tussle with a dog twice his size. The doctor was so kind and informative, the techs were absolutely amazing! Everyone was so friendly from reception to the vets! Thank you all so very much for being so sweet to Inky and I both!
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September 2023 by Braven Teed
We recently switched vets to go to Northwoods and after our first visit; it was worth it. They're so friendly and know what they're doing. The doctor didn't rush and made sure we understood everything that was going on. Their prices are reasonable and even gave our new sweet babe a puppy toy. We were referred and will continue to refer others to Northwoods!
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September 2023 by Carrie Hooker
They went above and beyond to try and help my sick dog. She ended up having lymphoma and passed. The vet met me on the weekend to get my dog from me so that I could have her cremated. She was very compassionate and understanding.
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August 2023 by Emmalee Curry
They over charge for absolutely everything I was charged $150 for a $30 eye treatment, my cats have been touched and cared for like they are objects not animals I could hear them screaming for 5-10 mins in the back, along with refusing me an X-ray when I wanted to know how many kittens to expect. I will never go here again and don’t recommend anyone else goes either
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July 2023 by Ann Ostrowski
I am new to the Sanford Lake area and today @ 0800, I called around to see if my cat could get in to be seen and everyone was booked, so I started reaching out 45 minutes away. I finally got a hold of Northwoods Pet Care Center. They told me I could bring my cat in at 2:30, but a $73 deposit was required to hold the slot and it would go towards any care needed at the appointment. I was never told if I changed the appointment that I wouldn’t get my $73 back. An hour later, at approximately 9:00 am, I was able to get my cat in somewhere closer to my home. I phoned Northwoods and told them that and they told me that I wouldn’t get my money back. In my opinion, this is a terrible practice. I spoke to the owner and she told me that she does that, so she doesn’t get burned, I explained that there should be exemptions and that this is an ethical matter, which she didn’t care about. Because in the end, they had 5 hours to fill the slot. In my opinion this place isn’t really in business for our furry family members, they are only in it for the money. Which is a shame since not only did I have to shell out $400 + on top of the $73 that I spent for no service. Not good, or reasonable.
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May 2023 by That Guy
Been taking our dog here for years. They have always provided fantastic service and taken the time to make sure they care for our dog properly. I never feel rushed or taken advantage of.
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April 2023 by Kyle Garcia
Went there for my doggo. He was throwing up blood, and they were the only place to get into. But the staff was super friendly and quick with getting him in and out, and the thing I liked most was they allowed me to call whenever I had questions and they also called me a few times to see how things were going. I definitely appreciate all they did, and my buddy is doing much better now. Definitely recommend.
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April 2023 by Lisa Barbersek
We needed to take our 19 year old cat in today. The whole staff was very compassionate and caring. They helped us make the very end of our beautiful Scribbles life just a little bit easier. Thank you.
