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November 2023 by theresa bristow
I had such an amazing experience here! Pete is such a sweet and caring man. He exceeded my expectations with my service. I highly recommendServices: Tires
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September 2023 by Tammy Wright
My son had a fender bender in his 15 year old car. He took it to Heritage initially. They wanted to charge him $2200 for a new hood! My husband found Pete on Google. He understood that this was an old car and we wanted it low cost. He straightened the hood and glued the cracked plastic grill. It was a great job for the price and all that was needed for an old car! We’re so happy.
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April 2023 by Mariesa Raymond
The company itself is incredible, the work they do on vehicles is great. It's unfortunate that I myself will never return and most people won't because the receptionist is uncompassionate rude snippy and always looks like she is mad at everyone who steps foot in the building. Completely unprofessional. Not to mention the attitude you get when you call for an update-because they certainly won't call to update you on there own!!!Also on a side note make sure you take a picture and triple check how much gas they give you in the rentals and what kind of damage is on the rentals if you use their rentals. Well it's appreciated that it's a free rental. Paying for extra gas when it was close to E to begin with is not.Service: Body & Trim
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April 2023 by Jim Williams
Outstanding customer service, Jean running the front of the business is efficient and friendly. Pete, thanks to you and your crew, you are the best!Service: Body & Trim
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March 2023 by Mark Benaske
Well teenagers and cars, that’s all that needs to be said, Pete was great to work with through the entire process!!
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February 2023 by Yogesh Prabhakar
Staff was great here, they helped me a lot explaining stuff and all. At a point of time they spoke to my insurance agent too to make them understand the scenarios. They've always been helpful. Thanks for providing the best services.
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October 2022 by Danielle White
They're super knowledgeable and efficient. They were great at communication with my claims officer and myself. Got my SUV in as soon as parts were available. I mean they went over and beyond and couldn't ask for a better body shop then Pete's!!!
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October 2022 by james finney
Absolutely the best body shop in mtpleasant. Your car will be fixed correctly and priced reasonable. Pete is always there. He Checks on everything and make sure it’s done correctly.
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September 2022 by Nathan Jonaitis
They did a great job and even took care of a spot I didn't even know was going bad. Pete is the best
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April 2022 by Patricia O.
I had to have a bumper be reattached to my car for $75. It was quickly repaired, and I couldn't get a ride until the next day so they told me it was no big deal. My car was even washed, honest and fast!
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April 2022 by Dawn Duncan
My initial estimate was done by the owner. He was very kind and told me he'd have me a headlight and hood within the week, as it was a Monday. I called once and a woman said she couldn't hear me well, and asked if I could call back and hung up on me. I called again and was told I could be seen April 18th. My accident was on February 20th. When I said, wow! That's quite a wait, could you possibly get me just a headlight? The same lady told me in a huffy tone, like I was really bothering her, I'll see what I can do..CLICK. So, I waited a month for someone to get back with me. I was never contacted at all. Very disappointed with the service I received. I chose to take my business to Tim's Body Shop in St. Louis.Service: Body & Trim
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December 2021 by Carol Thrush
They make it so easy to get your car fixed and they do a great job. They have nice loaner cars and everyone is very friendly. I was missing my side mirror and they ordered it the day of my estimate and installed it three days later as it was a safety hazard. My car was clean and beautiful when I picked it up. If you need body work this is the place to go!
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November 2021 by Dylan Owens
I’m not sure if it was Pete himself or someone else, however I was going through some trouble (crashed my car) however Pete himself or not made sure that they did the best the my could that I could afford (me being a younger young 20s person) and the repairs were more then I could have expected for the price. Hopefully don’t ever have to see them again but if I do I know where I will take my vehicle!
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November 2021 by Stephen Brodie
We brought them a blank check from our insurance company in total they got just under 8 thousand dollars, our remote start worked upon dropping off but didnt when we picked it up we brought it up and he told us he couldnt fix it that we could go to an audio shop here in town, that's completely unacceptable and I regret not mentioning it with my insurance and pushing it further state farm probably would second guess giving them those valuable blank checks if they heard about this, also the windshield was of poor quality... plain in simple if something works when I bring my vehicle in it should work when I get it back especially after you got an 8k check... the owner brushed us off cuz we were younger and eager to get our car back he would have threw a fit if the rolls were reversed I'm sure ... it's just super unprofessional and lazy and the guy we dealt with was Pete so maybe go somewhere else when it comes time to use your insurance to fix your vehicle... probably cost him half of what he made off of it to fix it...Services: Repair windshield
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October 2021 by Justine Legutko
I had a car accident back in september...its now October and I have yet to get my car. No updates and no call backs. Im slowly loosing my patience with them and not going to be going back to them at all I don't understand what is so hard about PROFESSIONAL CUSTOMER SERVICE! I work at a call center and am better than this...take some classes on it..
