Quick Lane at Krapohl Ford & Lincoln receives praise for its fast, reliable service and friendly staff. Customers appreciate how quickly they are able to get in, even without an appointment, often being served within 20 to 30 minutes. The team, including staff members like Dwayne and Jacob, is known for being knowledgeable, thorough, and kind, always providing a positive experience. The service includes checking tires and brakes, with many feeling confident in the quality of work performed. Although slightly more expensive than drive-thru options, customers find value in the attentive care and trust the service for their vehicles. Overall, Quick Lane offers a convenient, efficient, and customer-focused experience.
Thanks to Dwayne and Jared for getting me set with my tires, even with some complications. The good advice and extra help were most appreciated.
July 2024
Had 2 tires go bad on a vacation. Dwayne went above and beyond to help us out.i can not thank him enough. The guys in the back did a great job too. Very fast. Amazing experience.
May 2024
I went in 30 minutes before closing and was able to get right in. Jacob was my service man. He’s always knowledgeable, kind and thorough with a big smile. I’ll will always go to Krapohl Ford for my oil changes.