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January 2024 by Tim Swanson
This was my first time coming to Tuffy. I like how hey are open on the weekends and accept walk-ins. It was convenient for me to walk in on a Saturday morning when I have free time. I went in because I had a coolant leak and they told me that the sound the leaks and fixed them up for me free of charge.
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January 2024 by Bella Vasko
Had to get my car fixed quickly as I was supposed to be headed home and couldn’t drive until my car was checked out and got some new parts. Everyone at Tuffy was beyond helpful and friendly! Despite not having the parts right away they got everything done as quickly as they could so I could get home, and they even ensured me that they’d get everything done that was needed to get me home SAFE. Definitely recommend them for all kinds of services :)
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January 2024 by Adalie Harper
I took my car into Tuffy in Mount Pleasant to have a tire rotation and possible alignment due to my car shaking at higher speeds. I initially didn’t know they did more than just tires, so I had them run diagnostics on my check engine light that had been on for a while. They addressed what needed to be done and I felt they didn’t do more than what was necessary - pricing was fair and I am pleased with the service done on my vehicle. Lauren and Marie, at the front desk, were both personable and knowledgeable. They were kind to whoever they spoke to on the phone and in person. The Tuffy Mount Pleasant team seems to genuinely enjoy their jobs and working with one another. I sat in the waiting area as my car was serviced and was pleased with what I heard and saw. I will be returning to Tuffys in the future. Thank you for what you do! *finally no lights on!
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January 2024 by Chanda Topper
I recently had the pleasure of working with Lauren and Logan. Lauren got me in the system quickly and kept me updated on when they would be able to get my car in the shop. Logan quickly found the issue and had me back on the road in no time. Thank you both for your service, and professionalism and being knowledgeable with my car issue.
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December 2023 by Karina Gonzalez
Great service and friendly attitude. I've asked my local mechanic to check out an issue with my Tahoe after noticing that my coolant was having to be filled every few days. I asked 3 times and never found anything but instructed me to put K-Seal in my coolant tank as a preventative measure. However, that proved to be not helpful as my truck started leaking. After I decided to go elsewhere, I found Tuffy and they were able to get me in the following day. After only 10 mins, was told my radiator was cracked. They were able to tell me what was wrong in ten minutes. After dealing with the same issue for over a year, it's comforting to know that there are still companies and qualified mechanics out there willing to put the work in and get your vehicle back up and running, running like new. They definitely gained a new customer as long as I live here. Great company and awesome, knowledgeable mechanics.
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December 2023 by Erin Fuerstnau
Lauren and Maria were very helpful and gave me all the information I needed to know about my car. They did a free inspection and found some issues. Logan fixed everything in a timely manner. Great job Tuffys! Definitely will return!
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December 2023 by Silas Dehn
truly the nicest team of mechanics and staff that i have ever encountered. they were genuinely concerned for my safety with my older vehicle being in poor shape. when i got my new car, i took it to get inspected and they were so lovely. my car broke down less than a mile away afterwards (due to no fault of their own. the dealership put the air filter in wrong.)the mechanic that inspected my car drove me to my apartment building because he felt so bad. i truly would trust them with my life. :)
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December 2023 by Jenni Dunn
They fixed 3 nails in my tire for free! And I love the online apt feature. They are busy and you prob will need apt. even with my apt I had to wait quite a while like an hour and half but it was well worth it because other places quoted me high prices and they didn't charge at all this is worth the 5 stars
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November 2023 by Brenda Heck
We were traveling and woke up with low tires. Drove to Tuffy and both the manager and the technician were super friendly. We were willingly to put the air in ourselves but instead they checked all four tires and added air. The manager even came out afterwards to make sure we were satisfied. Great service and all at no cost!
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November 2023 by Samantha Klunejko
The folks at Tuffy always look out for my best interest/safety when they work on my car. I never feel like they are trying to “pull a fast one,” unlike places I’ve taken my car to in the past. Super accommodating and considerate people!
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November 2023 by Shia27
Every time I come into tuffy Maria always goes above and beyond to help service my vehicle! I have gave this location a 5 star. Everyone has great customer service skills! I highly recommend coming in here to get your vehicle services
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November 2023 by Rosie McNaughton
Yesterday morning (10-27-23) we took our car in because the engine light was on. Thinking we would have to leave it, we took a second car. Tuffy wasn't busy. It took about 5 minutes to determine the problem which was simple and inexpensive. It took about 5 minutes to fix it. Lauren was very helpful and professional and Logan, the mechanic, really knew what he was doing. We are very happy with the service.
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November 2023 by Melissa T
Maria, Nate, & Lauren we’re amazing. All of them were super friendly & helpful. They got us in right away & had us back on the road in no time. They were all very good to keep us informed of what was going on with our car. I would definitely use them again & highly recommend this company.
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November 2023 by Martha Stewart
On Sunday my vehicle was making a weird clicking noise. I checked to see what mechanic shops were open and it was a godsend Tuffy Auto service was. I brought my car in and it was inspected only to find out all it needed was Oil! Still, Lee & the mechanics were very informative and professional! I’m very happy with my experience, thank you
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November 2023 by Damn Yankee
Super friendly folks that operate this Taffy location, drove up from way out of state to visit family, called that morning, told me to come in and they had me out before lunch! They even loved on my dog as well. Would not hesitate to cone here again.
