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January 2024 by Melissa Doc
Found our lost package
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November 2023 by Phil Vanas (flip)
Awesome people!
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October 2023 by Juli Arndt
The driver came before we were open. I went into UPS on N Mission so they sent the driver a message and he came back and delivered to us on his way back through.
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March 2023 by Ashley Laurencelle
They are so great never had issues with ups in Mt pleasant
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March 2023 by Alexandria Marchi
The people are always helpful and kind. They've helped me find lost packages and taken amazon returns (as long as they are pre-labled) since it's not the same as a fully functional UPS Store.
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February 2023 by jeromy brewer
I’ve always picked up packages at 9 o’clock, I went there to pick up a package at 9 o’clock And his little guy told Me that I couldn’t pick it up, that pick up time is 10 o’clock, I was Unaware of that because I’ve always picked it up at nine, it’s quite evident they change management I could see my package and the guy would not release it to me, even though it would’ve been nice if he said here’s your package next time its 10 o’clock not 9 o’clock, so now I’m sitting in the parking lot waiting for an hour for me to get my package, the customer service could’ve been a lot different and more satisfactory if he just gave me my package and told me the next time come at 10
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February 2023 by Anne Miller
Driver put our one small box less than 12 inches in size under the rear of our vehicle it was dark when delivered couldn't see it who would want a package under their vehicle too lazy to put it on our steps or bring to the door.
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December 2022 by Savana Allen
I never receive my packages at my ? door I always have to go pick it up from a site and it is one of the most irritating things. I ordered for it to be delivered, not to make it to my door and then take it to an auto part center where I then have to go out of my way to make a special trip to pick it up. It is always sorry we missed you instead of coming back as well. There is never a second attempt.
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November 2022 by Raymond Burks
Had my package ready for pick-up when I arrived
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September 2022 by Ken Shainker
Caring employees at the local site.. Easy to interact with. Found our package and we were out the door, on our way in 5 minutes.
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May 2022 by THE FORTYSTINER
Had to request "re-address" even though my app was set to my current address and it takes forever to have it accept new address request.
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February 2022 by Wendy Epple
Friendly customer service. Great delivery estimate!
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November 2021 by Dan Needham
Had a great day there Sunday both grand kids got to get their pic with Santa.The both had a great day. And Grandpa spent a LOT on money on them.
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November 2021 by Diana Haskell
Prompt attention to my delivery concerns. Outstanding!!
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November 2021 by William Snay
Got told by my mail lady to take this label to ups place on mission by meijers and they told me that they don't know what I'm talking about