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February 2024 by Whitney Lyons
There deliver drivers are as hole and when they say they are going to call and hour to 30 minutes in advance they DONT so you might as well take off work the whole day because they thing other people don’t have jobs and they can only wait 5 minutes of your not there
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February 2024 by Leeanne Stewart
Kevin was Amazing to work .. very helpful !!
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February 2024 by R. VINCENT OPDYKE
Quick place to shop for TVs. Though they have a large selection of TVs, the sales associate was able to quickly direct me to a TV that I was looking to purchase. Fast, courteous service and this was not the first, nor the last time I will shop here for a TV.
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December 2023 by Shelly Colson
Matt gives great customer service and was very knowledgeable about products and what was on the floor. Very kind and went above and beyond for us . Thank you for your time and excellent customer service skills :)
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December 2023 by Marc Livingston
Dan and Joe were super kind to us and I would highly recommend them both!!Simply the best!
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November 2023 by Gwen S
Kevin was extremely friendly and helpful. He seemed knowledgeable and answered our questions without any pressure. He helped us with our options and gave us space and time to weigh our choices. We purchased a washer and dryer and it was a very pleasurable experience.
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November 2023 by Tom Decamp
Top notch service all the way around. Ted Draper really knows his stuff and took great care of us. We will be back for sure in the future…
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November 2023 by Brian Mathiot
Another classic example of snake oil salesmen... conveniently dismissed my contact efforts for almost a week then randomly the price of my appliances went up by $2K when I finally went physically into the store as they claimed it was KitchenAid who did it not them but 3 other retailers didn't get the supposed price hike memo from KitchenAid...random? I say not...I say typical ABC warehouse...enter at your own risk!
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November 2023 by Dave Haack
Kevin was, as was all the staff, customer oriented.We were treated with respect, and not pressured.We will shop there again.
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October 2023 by jean gitchell
Very happy with our recent purchase. TV was easy to set up. Sales associate Ken Draper is 5 star!
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September 2023 by Sean Steinhauer
Wouldn't let me return a brand new still in the box gas dryer because we have to have electric now. Their excuse was serial numbers were now different. We've spent over 5k on appliances from here and will be taking our business somewhere else.
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August 2023 by Herbert Kienke
This is a review on Joe at Muskegon ABC Warehouse. OnTues, Aug. 1, 2023, my husband and I shopped for a gas range. We wanted one we saw online. That range wouldn’t be available in white for 3 weeks. Joe nicely showed us 3 comparable options . We chose a similar range which was available in white in the warehouse. Joe set up delivery for Aug 3rd. We are very pleased with this range which is nicer than the one we intended to buy. We got emails on the 1st, 2nd and 3rd with updates on delivery and a call on the 3rd when delivery was 40 minutes out, as Joe had promised. Delivery men were quick an efficient. They were respectful and pleasant. Thank you, Joe and ABC Warehouse, for excellent customer service! You all made buying an appliance, we didn’t plan on buying, a pleasant experience. Sharen Kienke
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July 2023 by Sarah Adams
My refrigerator quit running after having it in our home for 10ish years. The thought of having to go and purchase another was painful for me. My sales person Jose took the time to listen to what I wanted, and made the whole experience actually fun! If you need anything from ABC Warehouse, go see Jose!
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May 2023 by daryl johns
I went to ABC in Muskegon looking for a bed, 6 months ago. When I spoke to the salesman I explained that I needed a medium firm mattress. After a few nights of trying to adjust to my new bed I noticed that I was sold a plush mattress. I called the store and Jose said that I had a 60 night guarantee. I went back to the store and was told by a salesman that they aren’t going to exchange the mattress. The price of the bed came to $ 1,800. I’m very dissatisfied. Here it is 6 months later and my back still hurts.I deserve better than this. I’m 67 years old and I feel played. I won’t return to that store. I’m just getting started with spreading the news. Do yourself a favor and stay away. Have you folks noticed that the owner has thanked the customers that left glowing reviews. This j*** is not fair. You could be next!!!!!!!!
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April 2023 by Lance Lowe
Have purchased many items here over my adult lifetime. Very impressive sales staff. Not super pushy but super knowledgeable. Jose usually helps me out and he knows his stuff. He makes it seamless. Great job, ABC staff!
