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January 2024 by Marrie. Little-stormer
Several years ago due to the sudden death of my spouse I found myself in a nightmare financially. I lost my home and my car. I had managed to get a few dollars together to get an old car. 2 years ago I bought a car at a very high interest after a year of payments I was contacted by a broker to refinance my car. This broker introduced me to Best Credit Union, I’m not easily impressed by customer service but Best has been amazing. I was able to reduce my payments by $200.00 a month. They were great to work with and never made me feel ashamed of the place I had found myself in. They have been fantastic people to work with. Communication was way above expectations they were kind, understanding, compassionate. I had decided to wait until I had been with them for a year and December was a year. Thank you for earning my trust and providing excellent quality customer service. If you want a great place to do business contact Best Credit Union. Happy 2024! Marrie Little-Stormer
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January 2024 by Rosanne Willard
I have been working with Shelby Fierros on increasing the limit on my credit card. She went above and beyond in making sure I had all the documents that I needed. She kept in contact with me throughout the process to make sure everything proceeded smoothly.
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December 2023 by Lori Pavlak
Precious was very pleasant & professional. She handled all of my questions respectfully & swiftly. I highly recommend Best Financial Credit Union.
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December 2023 by Nikki Dennis
Jenny was very informative and kind. I felt very satisfied with her assistance today!
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November 2023 by Craig goodspeed
Because I do not have their insurance I have received four request for the same documentation three times theyhave told me they have it in hand. I think it’s partly a scam.
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September 2023 by Lisa
I am so excited and very much grateful for Best Financial Credit Union for making my dream come true, if I could give a 10 star, this credit union deserves it!! If you think you can not get a loan because of your credit, think again!! Go in and tell your story, everyone has one!! Ashley was awesome..she took the time to talk to me in private! I am so happy and now my life begins, this is a huge open door to make my credit great!! Thanks Best Financial!!
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September 2023 by Courtney Beluzar
Jenny is AMAZING! And meant for her position. She makes you feel like an equal even through a bump in the road. Unlike previous employees who have not cared to help at all. She truly cares and is an asset to Best Financial!
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September 2023 by Brandon Guimond
Ashley N is the best loan officer by far always get us the best rates and lowest payments possible and always right on it with communication all around fast easy and friendly service making it super simple for us as members thank you Ashley for making every loan we have done quick and easy
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July 2023 by Purple squad
I love best financial credit union they the best business an very kind ppl.❤️?
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June 2023 by Gary M.
As a teacher I joined when it was the Muskegon County Teachers Credit Union. Have used loan, savings, Home and Car Insurance, CD's and Credit Card services and have not a complaint. The only requirements I have needed to fulfill have been those necessary to secure the continued financial health of the organization. I am supportive of those as it protects my savings and services.
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May 2023 by Destinee Thomas
I really loved working with Zach K. He was very fast and right to it. And he helped me get exactly what I needed. I am so thankful for him in helping me with all this. He was the best I could have asked for in a loan officer.
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March 2023 by Crypto Pete
It takes a month to get a car loan from them. Unless you have a lot of time I would go elsewhere. It's hard to even get someone on the phone!
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March 2023 by Dakota Cook
Shanda has been nothing be resourceful and helpful from the day I opened my loan with bfcu. I have fallen behind due to life circumstances and she has helped me every step of the way to get back on track. Communication is key. You will not find a better place to bank/loan from. Shanda makes things simple and to the point. Super grateful for that.
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March 2023 by shelby decheney
Shanda is absolutely amazing! She is so helpful and such a nice person to talk to. Also never judgmental about things you're struggling with!
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January 2023 by Tamara Scott
Iam grateful for the commitment that was shown towards My family as we face some hardships. But God! Allowed Shanda to express her integrity and willingness to support us while showing compassion. Thank you is not enough. Bless to have BFC apart of our life.KindlyTamara
