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February 2024 by Zack Steensma
Real nice place, food was decent, service was good. We went for breakfast and got the buffet, my wife and I couldn't understand why there wasnt other customers... Until we got the bill, $16 for a little breakfast buffet?! $3 for coffee too... Gee
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February 2024 by Ginger Beckwith
Ordered food that was so spicy I couldn't eat ... sent it back was told it couldn't be replaced with anything else ... used a free dinner coupon and had a salad to eat... the free dinner coupon was from a screwed up take out order from a previous visit... I will never eat there again!!
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January 2024 by Jessica Ahumada
This was our first time at this location. Took the kiddos for breakfast since it was a snow day. The food was hot, fast and very yummy. The staff was professional and friendly. There was a problem in the kitchen so one of our meals came out just a couple minutes behind the rest, which was no biggie at all. The manager came out right away and apologized and offered to discount our bill for the inconvenience. It really was not a big deal, but it's customer service like that, that keeps a place running and customers returning. We'll definitely be back soon!!
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January 2024 by Valerie
Service was excellent. Restaurant was clean. This was my second time there to order the fish and chips. The first time the fish was absolutely delicious. This time, not so good. I am giving 5 stars because the manager came to my table and listened to my concerns. He let me know that the batter that he normally ordered was not available, but would be in the following week and took it off the bill. I will definitely return to this restaurant in the near future.
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December 2023 by B T
This place has improved soooo much in the past months from where it was before! The servers are so sweet, and the Manager works so hard for everyone it's amazing! Love they took part in Angel Tree for Muskegon!
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December 2023 by Anonymous
It's been years since I was in a Big Boy, they were all closed in my area. Employees were very nice, manager even came over to see how things were.
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November 2023 by wayne willemsen
I was there today for breakfast, the meal was fantastic,and the waitress was the absolute best.Very clean and friendly place, I would highly recommend it to anyone that wants good food and excellent service.Also thank you for honoring the veterans
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November 2023 by pam Pilko
They had a sign on the chalk board that Veterans get free buffet from 8AM -11AM. VETERANS DAY is today. They said the sign is from yesterday the day before Veterans day. Didn't honor the sign that they didn't take down until we were heading out the door at 10:45 am. Poor customer service!
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November 2023 by Shawn Taylor
Food is what it is ! Not the best not the worst! Customer service is a no go! Food came out for my son and it was so bad we asked waitress to take back and my son ordered something else she put the order in and came back to the table saying that we still have to pay for the side salad!! Haha ok no problem! So rude! I’m sure management sent her back to our table to tell us that!
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November 2023 by Zach Berndt
Great breakfast all day place. Staff could be a little more personable, and sometimes takes a few minutes to be seated. Overall always seems clean and food is good.Kid-friendliness: Has a decent kids menu. Kids eat free after 4pm on Wednesdays.
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November 2023 by Karla Cleveland
Our server, Jada, was wonderful! The food was delicious, and the atmosphere was really nice. I will definitely go back!
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September 2023 by R P
Went to lunch with two of my sisters. Service was great and restaurant was clean. Food was delicious and priced well. I'd go back again.
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September 2023 by Nancy Wolbers
Our server today was Jada, super nice, efficient and friendly. Also the manager, Brian was very attentive and informative. The food was tasty and served promptly.Parking: Convenient location
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September 2023 by Denise Christie
Our waiter was Aubrey who provided excellent service with her pleasant personality and attention to serviceThe food was perfectly prepared.Parking: Great parking areaKid-friendliness: Love that they have kids menu1Wheelchair accessibility: Great for people with mobility issues
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September 2023 by Rocky Anderson
First time ever eating here will be the last. I could have went to Wendy’s for better food. The food was Luke warm and hardly anyone in the restaurant to have food not so fresh. On the side note the waitress was nice and done a great job.