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March 2024 by Jami Spieles
Great team
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February 2024 by Makayla Locke
I love coming here after work to get a muffin and latte. Never had any issues and workers are always lovely
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February 2024 by Jen
Long drive thru line….went inside and stood watching one worker with hands in sweatshirt pocket watching another worker work…would not even look at me or acknowledge me standing there for several minutes. Very poor customer service, not even poor, more like zero. Manager and owner need to hire people that have a work ethic and actually give a damn about customer service. I had to leave and go somewhere else for service. Would never recommend this biggby location.
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February 2024 by Jason Sosnowski
This location has horrible service. They messed up the order in front of me. We waited 30 min for 2 iced coffees. We were in a hurray so we asked for our money back after waiting 30 min and the rude employee told me that if I was in a hurry I should make my own coffee at home. There were no managers on site to assist with the poor service and attitudes. Do your self a huge favor and do not go to this Biggby.
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February 2024 by Noah Sutton
They have a great atmosphere, I started going more often a year ago since they were the only good coffee place around my house. All the staff are very nice and helpful. I've never had to complain about a drink or go back because it was made the wrong way. The staff are all very experienced and make sure that trainees are properly trained too. Prices are pretty good, even though it can get a bot pricy depending on how much you go. The only thing I would say is to get a cold brew over a regular iced coffee. Their cold brews definetly taste better and are worth the extra couple bucks.
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February 2024 by Robert Dean Willea
We drove by and went to a different place
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February 2024 by Holly Crawford
If you have 2.5 hours to spare waiting then this is the place to go!
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January 2024 by Chris Duffy
I don’t even drink coffee, I only go there because the person who seems to be running the smooth operation is so incredibly attractive…..ok that’s not entirely true, I do drink coffee.
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January 2024 by Crystal VanAntwerpen
Service can be a bit slow, although it seems to be improving. Whoever is managing this one must encourage employees to upcharge for boba because this location is incredibly stingy with how much boba is in the drinks that should include it. It barely covers the bottom of the cup, while at other locations it goes up about an inch from the bottom of the cup. You can get this here, if you pay extra for it. Nice try. I would have overlooked it, but it has happened every single time I've asked for this drink for months. I'm not fond of being asked to pay extra for something that is included at every other Biggby location which is why I rarely go to this one anymore.The food is consistent with other Biggby's, but the service speed is all over the place with this entire chain.
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December 2023 by Susan Meyers
Coffee was filled to the brim I spilled it on it all over my hand just picking it up...burnt my hand ✋️
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November 2023 by Devin Kroeze
Coffee is always just right at drinking temp when we get it so you almost have to drink it all right away.
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October 2023 by Amiah Kroll
sat at speaker waiting to order for 15 min when there was only one car ahead of me. then sat at window waiting to pay for another 5
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October 2023 by Jonathon Sherwood
They will not answer there phones and it’s really starting to get
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October 2023 by Collet Domine
Friendly, food was good and drink was perfect.
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September 2023 by Jennifer P
This place was rough. My friend and I were visiting from out of town. We each ordered a coffee through the drive thru. We pulled up to pay and one of the employees was trying to split up a tip jar between several different workers. I watched as she added, then added again as drive through backed up 20 cars deep. All I could do was sit there and stare and wonder why on earth she was doing that in that moment and leaving drive thru unattended. Hopefully it was a fluke and better service is norm…? I have my doubts.
