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October 2023 by Ralph Grasmeyer
Great staff really helpful
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July 2023 by Gary Hall
I closed my accounts here years ago since the fees are crazy high compared to any other bank or credit union in the area. They also let their customers stop payments on cashier's checks. I no longer accept payment from a check backed by Chase.
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February 2023 by Mel J.
Added money to my account so I wouldn't have a overdraft. The very next day I get a overdraft alert . Called the bank to see what happened to the money in the account and they told me that they did not know but I still had to add more money to balance it out. Chase bank are thieves who use there money and power to steal from its customers that's why now I bank at a credit union. DON'T BANK AT CHASE
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December 2022 by VINCENT LAMAR PAYNE SR.
I love Chase!!!!! They are the best!!
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February 2022 by Los Mos
The WORST customer service. Don't answer the phone. Don't call back. NOTHING. DO NOT BANK HERE.
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October 2021 by Bob Thomson
Been a member for over 25 years and ready to switch banks now. Customer service is just rude and don’t care about you one bit. I hate her voice every time I think about the interaction over the phone I had with her. Very matter a fact. I was being kind she was being just cold and callous. Never will I recommend Chase banking to anyone. EVER
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September 2021 by Scott C
I have banked with Chase for around twelve years. Service at this location is always very good. They take care of your needs usually pretty quickly. I've never had a problem with the people that work at this location. You can have direct deposits from your work and do all of your banking online if need be or you prefer it that way. And they offer other services as well.
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September 2021 by C C
Customer service is really bad tried for 3 months to get the mobile app fixed so I would not be kick out of there sight 10 times while paying my bills. Still isn't fixed. Ready to move my business else were
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August 2021 by Jim Thomas
Been a member for over 25 years and ready to switch banks now. Customer service is just rude and don’t care about you one bit. I hate her voice every time I think about the interaction over the phone I had with her. Very matter a fact. I was being kind she was being just cold and callous. Never will I recommend Chase banking to anyone. EVER
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June 2021 by Michael Larson
They couldn't help me with my situation but the young man that did help me was very pleasant and did offer a potential solution to my problem. Everything worked out in the end.
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October 2020 by Kenny M.
Oh my goodness, this place is the best! The manager Anna King is an absolute star with a golden heart. Zach Bunyan, the licensed banker, is knowledgeable, friendly, and more than willing to help. Personal Banker Gloria Lalone goes above and beyond for her clients. Carrie, of course, is a teller extraordinaire and she does a great job. Associate banker Tony is an absolute legend. And nobody compares to Maggie, who will treat each client with the utmost respect. Moreover, Tori's smile will brighten any room and she is a pleasure to deal with. There is no better place to bank than Chase on Henry street.
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September 2020 by John Wayne
Majority of the time good customer service.
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June 2020 by Kyle Erickson
If you like using an ATM, don't bank here. It's constantly not working (it's down more than working). This isn't a new thing, but has been like this for years. With no other Chase close, it screws you. Nothing like getting out of work, heading in the opposite direction of home, just to put your check in, & it's down...
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November 2019 by Jake C
I do all my financial needs here
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July 2019 by kris duttlinger
There is a guy that I absolutely refuse to have any interaction with but Darcy has helped me out quite a bit this week.
