Gerber Collision & Glass Muskegon, located at 1908 E Sternberg Rd, is a reputable auto body repair center that offers quality collision repair services backed by their industry-leading National Lifetime Guarantee. They repair all makes and models and provide free written repair estimates, catering to the needs of their customers. While the staff is generally friendly and do their best, some reviews have highlighted a few issues. In one instance, the wrong parts were installed on a customer's vehicle, and the part that was installed was also defective, leading to additional time and inconvenience. However, the staff, particularly Beth, were praised for their efforts in addressing the problems and correcting the mistakes. Another customer had a positive experience, highlighting the patience and professionalism of the manager, Brad S., who worked closely with the customer for over six months to ensure the successful repair of a rare Toyota Supra. The customer was impressed with the Gerber team's polite and professional approach, as well as the cost-effective solutions they provided. Overall, Gerber Collision & Glass Muskegon is a reliable auto body repair shop that strives to provide quality service and customer satisfaction. They offer a lifetime warranty on their repairs, and customers have praised their trustworthiness and cost-effective solutions.
Gerber always does a great job with my automobile repairs. Their attention to detail is unmatched. If you need collision and glass work done on your car reach out to Jamie. He is great at covering all the details and communicating with you regarding the process of your vehicle repair.
December 2023
Repairs went smooth with no problems. I like how they gave status updates on the repair via text.
September 2023
Outstanding service and friendly, helpful employees.
