The Hampton Inn Muskegon is noted for its great, awesome, and friendly staff who are very accommodating, helpful, outgoing, and polite. The property is often described as a great place with clean rooms that are spacious, and the place always smells clean. The breakfast is generally considered good with tasty potatoes and bacon. However, there are consistent criticisms. The breakfast offering is frequently found lacking, described as the saddest ever seen at a Hampton, with items often empty or unavailable, especially on busy weekends during tournaments. The hotel lacks a pantry or market, and some rooms do not have a refrigerator. Noise from other guests in the halls can be an issue very late at night. While the staff receives high praise, some guests feel the experience does not meet the expected Hampton Inn standard for the premium price paid, comparing it to a lower-tier brand. The nearby trail is noted as being undesirable.
