This JCPenney department store in Muskegon is a bigger store at the lake mall with lots of variety and options. Customers find a wide range of national and private brands across apparel, footwear, and home furnishings. Reviews note the store is clean and has great prices, with many always saving big. The selection is great and they carry a lot of sizes, though some note a limited plus size clothing selection. Staff are frequently described as very nice, kind, and very helpful. However, service can be hit or miss, with some employees being knowledgeable and helpful while others are less informed. Prices can also be hit or miss, so checking online for discounts is recommended.
Grateful that a department store exists and is still open.
March 2026
I can’t remember if her name is Christine or Christie, but she helped me in the jewelry department and gave me a great recommendation. She was so nice and helpful and I appreciate it so much.
March 2026
What is trying to buy a pair of women's pajamas as a gift but they had already had all the spring stuff was out already they had plenty of swimming suits but I guess they don't know that people still sleep
