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February 2024 by Patti VanHuizen
We were looking for new kitchen cabinets for our cabin. Rebecca in the cabinet department was so helpful! She offered design ideas, ways to save money, and she even helped us wheel the cabinets out and load them! If I could give her 10 stars I would!! We ended up getting the in-stock hickory cabinets. So easy that they were all available and they are beautiful! The price of the hickory cabinets came in less than the in stock (not hickory) cabinets the competitor offers. Highly recommend, what a great experience all around!
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February 2024 by D.J. Hills
Usually have what you are looking for at comparable prices to any other of the large chain stores.
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February 2024 by christine Pratt
Love my lowes!
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February 2024 by joshua alber
Ordered a pickup. Went to customer service and had 3 people sitting with hands in their pockets acting likeni wasnt even there. I initiated conversation to pick up the order. got 12 pieces of shiplap and a vacuum. 3 of the shiplap pieces were damaged and when I asked to replace them I was told they are "in the back corner somewhere or in the parking lot," followed by laughter. Spent 400$ at a store that doesn't care about product or customer service.
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February 2024 by Eileen Flores
Needed assistance, Sam, the employee, not only helped us but directed me to what isles I needed to go to to get what I needed. He also had a conversation with my husband about the military service, as they both had the same rank. He deserves a raise.Lowe's on Sherman in Muskegon Mich.
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February 2024 by Heather Owens
Ppl need to make sure they don't give customers the right information so they are not running back and forth
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February 2024 by Nathan Miller
Had everything I needed
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December 2023 by Kevin Wilder
Good selection, was able to find what I need, yet 7 employees walked past without greeting nor asking if I need help. Just a lack of friendliness and care.
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December 2023 by Rob Pennell
Carl the cashier is nearly non-verbal. There wasn't a 'hello", a "thank you", nothing. He scanned my items, told me the total, took my payment and handed me the receipt mostly in silence.C'mon Lowes, everybody sells what you sell and at comparable prices. The Customer Experience is your one area of differentiation. It's not hard.
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December 2023 by Ethan S
Tire air compressor had no sign saying it was out of order and it deflated my whole tire. It is broken and the employees would not do anything about it. Absolutely worthless place
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November 2023 by Effie Miller
I wished I could give you 0 stars because that is exactly what you would get. Lowe's has been a nightmare in my life and nobody there knows their jobs! You have breeched our contract and I am going to see a lawyer. A complaint form is just not enough for all that yall have taken me through. You have lost a valued customer and I will never spend another red cent with Lowe's. Unprofessional managers and contractors in my home arguing amongst eachother. 0 stars is what you all deserve and I would never recommend you to family, friends, or even a stranger! Yall really suck!
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September 2023 by Brian Dewolfe
I go here because most the time they have what I need. I’m never greeted I usually load all my own wood I find everything I need on my own. It’s not terrible but also not amazing!
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August 2023 by Chad Bitson
Decent products, but they either don't have enough employees or they don't have enough employees that care... I can't get anyone to answer the phones for one question without being redirected and eventually hung up on
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August 2023 by Justin Lintner
Friendly service when I got to someone. Clean and professional looking store. Found what I was looking for
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July 2023 by Jackie McClain
Easy to find stuff. Signage is good. Helpful people in garden center. Shift manager was able to answer our question about matching prices of other stores. (They do.) Parking is great - well lit and felt safe. The roses we bought were the best we had seen after checking 4 other places.
