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December 2023 by KNihya Wallace
Wonderful customer service!!! Thank you so much for taking the extra time to help resolve my debit card issue, God bless you!! ??
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July 2023 by Matt Hogan
Always had good luck with them good friendly people up until now paid my loan off through them but yet I still get charged the full payment amount WTH called them to talk with them about it and they couldn’t give me a valid reason as to why I am being charged for another payment when I paid it off ahead like seriously then tell me I have to go down there to get a refund back like are you serious wow I am beyond p&$@&d off then tell me there’s a 9 cent fee that I still owed after asking them when I paid the full amount owed off if there was anything else I had to do or pay
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May 2023 by John Smith
Will absolutely not be continuing business with this joke of a credit union.
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May 2023 by Edward Burns
Place says they are open but when you call they are actually closed. This needs an update big time.
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April 2023 by kevin darcy
Service is horrible since bought out by Route 31. Plus I have not seen a dividend since either. Used to get monthly dividends from Muskegon Co-Op.
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March 2023 by Larry Willis
Always nice and ready to help.
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November 2022 by Kerry Ludlow
Unbelievable that a business would not allow a 40+ years member to use the restroom. They said they have no "public restroom". I didn't walk in asking to use the restroom, I was there doing business, as a member, and was not allowed to use "their" restroom".
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November 2022 by Nicki Carten
Absolutely horrible credit union. Closing our accounts to go to a bank because this place ruined any and all credit union experiences for us.
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July 2022 by KATHY PHELPS
Always friendly and fast
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March 2022 by Kaley Billman
Worst customer service been waiting on a new debit for well over a month never answer my calls. Will be closing my account
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September 2021 by nickib214
Not a customer friendly credit union. Go somewhere else.
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September 2021 by Robert Charles (Cheeze)
Always helpful
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January 2021 by Nicki B
Not a customer friendly credit union.
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April 2019 by Anna Fotis
Worst customer service. I’ve had to drive in there several times for them to be able to process one form that could have been done over the phone. Removed my account from automatic withdrawal and they still processed the payment after claiming it was canceled. I will never use this credit union again.
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April 2019 by guerdon johnson
Operator won't answer phone on there slowest time . What a joke
