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November 2023 by Tony Crochet
Pleased that there was no questions about an expensive warranty repair, and when it took longer than expected I was provided a very nice loaner vehicle.
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November 2023 by Lauri Battice
Bought a Murano and right off the bat had issues .. The check engine light was on and Is Still on after two yrs ! I've had it in there 6 times and they Still couldn't fix it properly so I gave up on it and the light stays on .. Now, there's a leak in the transmission , I took it to a shop and imagine my shock when they told me this was already a rebuilt transmission :( Says I need a new or rebuilt transmission :( Needless to say, my car is JUNK because I can't afford to pay that much to fix it .. :( I got angry at first but .. I am just in tears now because I just don't know what to do .. I would Never recommend My auto !
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October 2023 by Don Thompson
OK. Servicing our transportation machines is never a big pleasure. It is just necessary for continued use.I assume the software update has corrected a potentially dangerous glitch.It did take nearly twice as long as I had been told. But my experience with computers has shown that everything can be unpredictable, especially with a newly developed vehicle.The people were nice, and your facility is pleasant enough.Jeremy was knowledgeable and apologetic for the long delay. He also offered me a free oil change to compensate, which I rejected as he knew I would.I will gladly return for any future service.
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October 2023 by Mariel Maitland
We went ask about options for our leased vehicle and change in our mileage circumstances. They went above and beyond in creating a solution that worked for us.
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September 2023 by Michelle Green
Austin was Very friendly and knowledgeable. He really took the time to find the perfect vehicle for me.
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September 2023 by Tyler Claveau
Really enjoyed my experience. I was looking for a Toyota RAV4, but after talking with the team over at Nissan of Muskegon, I am happy to say I made the switch to a Nissan Rogue. Love my new car. Thanks, guys!
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September 2023 by Brandi Waldman
Will was a fantastic car salesman. Listened to what I was looking for and showed me a lot of options within my budget. It was an excellent experience.
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August 2023 by Lindsay Erin
After my oil change I was driving home and my light came on for low washer fluid. I thought that was weird because it said on my paperwork all the fluids were checked and good. I stopped at Dollar General and got washer fluid and when I went to put it in, it was empty but also my coolant was barely at the min level so I had to go buy coolant to put in it. And now even though I put washer fluid in,the warning light won't come off. I'm extremely displeased especially after spending $129. So no I won't be back or recommending this place
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August 2023 by Michelle Reineke
Great job! I was kept informed of any issues with my vehicle and options for service were explained thoroughly. The job was completed in a reasonable amount of time, and for a reasonable price.
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July 2023 by Mark Hellman
I wanted to buy a Nissan Versa but it wasn’t meant to be. The salesmen and managers went out of their way to find me another one. They did and I love it.
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July 2023 by Kelly Jacobs
Hats off to Kito Copeland the shuttle driver of My Auto Imports.He is kind, curtious, and I don't believe that Nissian realizes what an amazing employee they have . Kito went above and beyond to get me to several locations while my vehicle was in service on June 30, 2023.As a business owner myself, I hope that this gentleman is compensated very well.Thank you so much Kito for yourkind customer service skills and for getting me to my destinations.I appreciate our conversations too.Hope your 4th of July is Amazing!.Thanks to My auto Imports for getting my Nissian Altima in and out fast.
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June 2023 by M K
Hunter is an outstanding sales representative.He took the time to show us all of the features on our Murano and also explain the warranties and service options available.We would highly recommend your dealership. Looking forward to doing business with you in the future.
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May 2023 by Brooke Wilde
My overall visit was very pleasant. Everyone was extremely nice and the free popcorn and pop machine was really awesome. The free lifetime oil changes are a huge plus!
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May 2023 by Carson Stenberg
WORLD CLASS experience here. This has been the easiest, most enjoyable, and most transparent car shopping experience I've ever had. Not to mention the amazing incentives they offer! My Auto Import Center should be your go to for all things cars!
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May 2023 by Kevin Schalkofski
Jacob and Aaron were thorough and helpful with my recent visit for my Nissan Rogue. Service is an important factor to me in deciding a dealership, especially since you see your Service Advisor more than the sales person after the sale.
