Sam's Club in Muskegon offers a variety of products and services, including groceries, pharmacy, optical, home furnishings, and more. Members appreciate the good value and often find what they need, even unexpected items. However, some customers have noted issues with the parking lot, which has potholes and a cramped layout that can make shopping frustrating. Shopping carts are in poor condition, and there are complaints about the staff's service, particularly during busy times when not all lanes are open. A recent experience with a truck battery return highlighted challenges with customer service, including long wait times and communication difficulties. Despite these issues, many customers generally have a good experience at the store.
Nice people, seem to always be helpful. We Reccomend getting a membership.
August 2026
Great except getting solicited by the phone people every time you walk by. Now I know how a young blonde feels like when they walk past New York construction workers.
April 2026
Stays busy. Nice people who work there. Used to carry most items I need, just stopped carrying some so have to find somewhere else.
