-
February 2024 by Jennifer Campbell-Brown
Sarah the supervisor needs customer service training. mobile ordered and i got 80% through my sub when i found a dark hair. accused of being a liar by the supervisor saying "welll no one here has black hair?" - that alone is absurd, if a customer is complaining, an argument is never the way to go and that is common sense. then i'm told she has to call and see if i can get a refund because i cant return the sub I ate. come to find out from a coworker who was also there today that there was an employee with a dark colored beard and no net making subs, and when she called back i told her that and again, she argued saying "well he has red hair... and his beard is within standards." the fact that she continued to argue with me is absurd. policy is policy, but have a little bit more tact with your customers. same thing when i ordered catering from this location a few months ago and was missing 5 boxes and was told "oh it was being covered by the clipboard" like that was a simple mistake and not the dumbest thing i've heard in a decade.
-
January 2024 by sue ann g
I like this store it's clean and friendly. However today I was disappointed to find out you can't see them putting the meat and cheese on (you could before) and you can still see them apply the vegetables of your choice. When I looked it was very light on the meat for my money. Probably won't be going back if you continue to hide contents.. Not impressed ?
-
December 2023 by Kevin Fitzgerald
So darn expensive these days. Without the app and discounts, I don't think I'd eat here at all. For years, actually decades I'd get the subway club then they stopped offering roast beef so I stopped going. They brought back a half dozen new clubs, not going as much as I used to. So the price increase is to make up for the lost customers? Maybe subways bud light moment. Can just hear the idiots in the board room, "Let's get rid of the customers that got us where we are today, throw out the old, bring in new ones, even if there aren't as many, customers". Geniuses! Hey subway, I suggest getting rid of the meat, veggies, and bread, start making pizza! Oh wait, already tried that.
-
December 2023 by Nolan Seiler
Not too many fast food experiences stand out for me! This one did. Jen and Maria are amazing and friendly. Give these gals a raise!!
-
October 2023 by Toni Wallace
Good as usual. More expensive but everything is these days.
-
September 2023 by Steve Thompson
Always clean. Love their steak and
-
September 2023 by Jessica Mathews
Clean, great location and the staff is pleasant ?
-
August 2023 by John Fanthorpe
Very clean! A great place to stop into for a bite & to cool off during Bike Time.
-
July 2023 by Victoria Flores
Very clean andspacious, they have couches inside to sit as well. Staff was very nice and attentive and didnt rush.
-
June 2023 by James Cowles
Was completely unimpressed. Service was the worst I've ever experienced in a subway. The staff was more interested in closing the store an hour early, than actually helping guests. The food was not covered and the work station was anything but cleaned off. Staff was very rude and unwelcoming. Will definitely be more inclined to spend money anywhere but here next time visiting downtown.
-
January 2023 by T D
Ordered online and received a completely different sub than I ordered.
-
October 2022 by Nancy
Always good food here. Prices great, too. The toppings are always fresh and lots of sub choices.
-
August 2022 by Dee Saville
Clean, well staffed and the food is fresh.
-
August 2022 by Ron Larson
Today is August 18th And I went downtown Muskegon Store For a community event And your toaster oven was not working so I had to leave Because I cannot have my sub not toasted
-
July 2022 by Ramal Rodriguez
By far my favorite location!!! The staff was patient friendly and funny!!! Especially Makiyah!!! She kept a smile on my face!! I will definitely be coming back!! Oh and the food was delicious
