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December 2023 by Ryan Dale
Shady company!! Rented a truck, at pickup, the truck fuel tank was empty. Losers work for the company. They will nickel and dime you, be careful!!
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October 2023 by Seth Couts
They didn't put our keys in the lockbox for our rental after an hour of trying to get into the app.
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September 2023 by Yancy Weaver
I always get what I need here
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August 2023 by Tony Rewers
Tristan helped make my moving experience extraordinary in every way. His customer service, expediency and professionalism was tremendous. Great UHaul location!
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July 2023 by Rachael Jensen
Rented a truck for my employer. Worked with Tristan, who was fantastic!! Thank you for making sure everything about our experience was smooth! There were some equipment mix ups/ malfunctions beyond their control. But Tristan made everything right and easy. Thanks again!!
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February 2023 by Danny Phillips
Great staff!!
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January 2023 by Allen Johnson
I am new to town renting a truck didn't have a 10" truck but friendly people truck was clean no problems people very nice and helpful
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December 2022 by Patricia Martin
I have had a previous dealing which went great, my time this time was also great. Friendly, and very helpful.
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August 2022 by Todd Powers
♿ We rented a double axle trailer, to pull behind my 2016 Ford Explorer, for 2 days. We made the reservation online, a few days earlier, for the trailer and an appliance dolly.We were running 15 minutes behind and tried to call the store to make sure they didn't give our stuff to someone else. Unfortunately, all numbers are routed to their national number and it's impossible to get ahold of the individual stores directly. ?I can't hold that against the store, it's just the U-Haul corporate policy. You'd think... Since I had a reservation already, that I could open the U-Haul app and had the option to contact the store directly. But no... ?When we arrived at the store, there were only 2 people working. Both were busy, but it only took about 5 minutes until we were helped. We were 15 minutes late, so that was our fault.When checking the details of the order, they saw that it included the appliance dolly and they had just rented out the last one. Seriously? They explained that their list of reservations doesn't show details like the dolly, unless they open up the details. Seriously U-Haul? ? We felt this was a corporate issue too, but if it's a known problem, they should probably get in the habit of opening each reservation...We explained that without the dolly, we wouldn't be able to rent the trailer. One of the employees went to the back to see if they had one somewhere. He came back about 3 minutes later and found an extra dolly in there back shop. Perhaps it was one that they use in-house, that they don't rent out to people? Whatever the case, we appreciated the extra effort to ensure we could rent the trailer that day.Even though it only took a couple of minutes for him to find a spare dolly, he decided to discount us the price of the dolly for our reservation. We felt that was very generous and made up for the fact that they weren't aware we needed one. Honestly, if we had showed up on time, they wouldn't have rented ours out to anyone else,in the first place.Once we checked out and headed out to the parking lot, the employee verified that our vehicle already had the correct connector for their trailer, as well as an adequate hitch and ball size. Then he guided us right up to the trailer hitch, hooked everything up and explained the whole process, in the event that we needed to do it ourselves.As we left the driveway, we were pleasantly surprised how well our Ford Explorer pulled the trailer. The double axle trailer is equipped with brakes, so stopping wasn't an issue at all. The 2nd axle also provides more stability and less chance of trailer sway.We highly recommend the double axle trailer, if your vehicle is able to pull it. The price difference is only a few dollars. It's well worth the cost, for all that extra stability. ?
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July 2022 by Joseph Lopez
Tristan has poor customer service skills, took a customer in front of me, the other customer told hime I was first he says he seen him first so that's who's first! Not sure if his girl was with someone else last night but you wanna check your attitude
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June 2022 by Barbara L Mccollum
Needed to help a friend move
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February 2022 by Sweet Tam Lynn
Very good place to rent a truck.Good prices. Reliable service. No hidden fee's. Cheapest place in town also. Nick and his employees are awesome.Thank You U-haul.Tammy
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January 2022 by Laurie Jager
Have always been friendly and helpful
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November 2021 by Gary Skinner
Another person dealt paperwork
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June 2021 by Wendy Bailey
Great service and nice u haul trucks. Reasonably priced.
