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March 2024 by Mike Haynes
The UPS Store on Henry printed the flyers for my sister's fundraising benefit and they turned out GREAT! Not only that, they were done super fast and the staff was very helpful. There are a few UPS Stores closer to me than the one on Henry but I will be going back to the Henry St. location for sure!
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February 2024 by Michael Burrows
The staff is always kind and helpful and the service is always quick and professional.
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February 2024 by Ronnie larson
I needed to get some stuff printed off and i called spoke with Jessica i'm kind of hyper and she helped and made it easy and she was one of the nicest people a I've had to talk to at a business, customer service at its best.
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February 2024 by Marc Williams
Lots of staff to help you out and great customer service. The store has everything you need for your printing shipping and boxing needs. I found the service to be fast and professional and very friendly... I can't believe I have not been here before this place is wonderful!!! I highly recommend. I also like that the location is by some delicious food.
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February 2024 by Rance Carter
I recently had an old (59 yrs.) lantern picked up, packaged and shipped to my home in Southern Indiana. The lantern looked like a piece of junk, but held great personal value to myself. The team at the UPS store did an amazing job all around, even communicating. Everything arrived in perfect condition even the original glass globe was handled with care, and it looked like junk! Thank you!!!!!
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February 2024 by Kristin Patitucci
Very helpful, courteous, informative just all around very nice person that worked with me
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January 2024 by Liz Lewis
The Service here is absolutely tops! The ladies were helpful and just absolutely amazing! The only place I will ever go for my printing needs, went above and beyond!
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January 2024 by Billy W
I’ve been here a few times and everytime I’m met with weird energy. Especially from the older grey haired man who is not only passive aggressive, but condescending when I ask questions. I say thanks and get stared back at, who does that? Consider training your senior employees, apparently wisdom does not come with age.
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December 2023 by Karen Kekelik
Brian and his whole team are absolutely amazing. From shipping difficult to pack items to printing marketing materials, I would highly recommend this UPS store. The staff is not only knowledgeable but extremely kind and has exceptional customer service skills. Thank you UPS for your amazing work!!
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December 2023 by Carole Martin
I want to rave about my experience with the Henry Street UPS Pack and Ship store. I had a very large, fragile number of items to be shipped out of state. No standard box size or packaging would work. They took on my custom packing project and did a brilliant job with it.Part of my professional role is to oversee the shipping of very valuable artwork to locations around the world. I know top shelf service when I see it. This UPS store is it. I will add that I first went to the Apple Street location - a different owner than Henry Street, and they were of no help. They said they only use standard boxes and refused to help.So grateful for the Henry Street location staff!
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December 2023 by Jill McMahon
I’ve been a customer at the Henry St. UPS store since it opened and have always had excellent service. The owner, Brian, and his staff, have always gone above and beyond in assisting me. Thank you!!! ????
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December 2023 by Carrie Mitchell
Service here is beyond amazing! The staff grinds hard every day. I’m always so impressed by them. There isn’t anything they can’t do!
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October 2023 by Denise Kling-Pelto
Michelle at UPS was wonderful. As we were emotionally drained from the passing of my father, she was kind, compassionate, and so incredibly good at what she does.The memorial cards they created from my rough draft are nothing short of beautiful. Thank you for all you did for us. I can't imagine going anywhere else for future printing needs.
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October 2023 by Jana Silvis
The staff at this store is friendly and helpful, for someone like me who isn't electronic minded at all. The staff treats everyone with patience and respect. I don't go anywhere else.
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October 2023 by Jennifer W
I come in weekly and have a really great experience 90% of the time I come here. The staff is super helpful and accommodating, with one exception. The older gentlemen, maybe the owner, is incredibly rude every time he’s working. He has zero customer service skills, and tends to give off the impression that customers are impacting his day negatively by coming in to use their services. Everyone else is so sweet and knowledgeable. Whenever I walk in and see him, I feel tense immediately. Bummer! Thankfully he doesn’t work much. Would be five stars without his attitude.