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October 2023 by Lynn Charlong
Took a month from first contact till they could get it in, find hard to acquire parts, and finish the job. There was a lot of damage to the undercarriage, exhaust, & suspension (looks are deceiving!). This is the third time I have used either the body shop or the repair shop here. Will use again. Communication was good. Work was good. Will definitely recommend!!Services: Exhaust
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October 2023 by Tonya Bunker
Locally owned and operated. Great customer service. Definitely my GO TO for when EVERY DEER IN JACKSON COUNTY decide they really like my ORANGE truck
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July 2023 by Kathy Connolly
I highly recommend Jim's as we have used them for different vehicles and not disappointed. We used the service (Shawn was great to work with) and the body shop did an amazing job after the deer hit our vehicle last month not just with repairing the car but working with our insurance. Always that hometown feel.
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July 2023 by Amy Winget
Excellent job on repairing my van! I appreciate your dedication to provide quality service!!
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June 2023 by dana howell
From start to finish I was completely satisfied with my auto body repair experience with Jim's Auto Body in Napoleon MI. I got honest and straightforward answers to my questions. I was given a choice at two ways to tackle the rust on my trunk vehicle. I chose the most expensive and I am confident it was correct.Everyone was helpful and friendly. I love my car and want to keep it in great shape!Thank you to everyone involved in the work! Oh...and it took less time to finish than I expected! Bonus!
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May 2023 by Mike Gibson
I had to have my Subaru repaired after sliding off the road this winter. The front fascia nd right fog light needed replaced. Jim's went the extra mile to make sure the paint matched so that I didn't have to blend the paint into the hood and fenders. This would not have been done by others. I totally recommend using Jim's to anyone who takes pride in their vehicle. Thanks to Gary for the huge extra effort.Services: Auto body & trim repair
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May 2023 by Brian Wilson
Damaged our car and took it to Jim's. They did an excellent job. Looks like new. Turn around time was about ten days. I would recommend Jim's to anyone
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March 2023 by Dirk Swanson
They did a great job on my repair. And my truck is cleaner now that it’s been it quite some time. Thank you!
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February 2023 by Michele Mayer
Sean, Rick and Michele are AWESOME!!we bring all of our vehicles here and they do a great job!Up front, honest and very very helpful!!!Would recommend to everyone needing service on their vehicles!
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February 2023 by JC
This place is the absolute worst when it comes to anything automotive. Drive the extra 20-45 minutes where the company will actually take care of your vehicle. The owner is an absolute a**hole when it comes to pricing, he says it’s one price then changes it halfway through the repair, please do not waste your time here like I did. I do not recommend this place to ANYONE. STAY AWAY!Services: Transmission
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February 2023 by Teresa Smith
Jim's Collision always does an excellent job on my vehicle. They go out of their way to give quality service at an affordable price.
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January 2023 by Ed Boske
They have an auto body and service department you can rely upon. Many years of being well established with quality technicians to fix whatever of your vehicles needs. Certified technicians and every department at fair price. The building's always look neat and clean. They use quality parts to repair any type of vehicle and also offer a great variety of tires to fit every budget and every customer's needs.
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January 2023 by Sheila Barker
A deer ran into my passenger front tire area which ruined the whole right side and damage to the hood.Jim's autobody is allowed by Auto Owners insurance to do quotes and repair. Gary and Britney were fast to get the quote done and submitted to insurance. My van was returned in just one month. Awesome work!!Service: Body & Trim
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January 2023 by Denise MacMaster
I made an appointment & asked them to check the brakes & top off fluids. They checked my brakes, gave me a printout of the brakes ware plus topped off my fluids. When I asked what do I owe? He said nothing ($0). I was greatly surprised and told him he just made my Christmas. ?
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November 2022 by Melody Upham
This place is phenomenal. Outstanding quality of work and excellent customer service. Every time I have had my car in here for bodywork, I get it back with the inside vacuumed and wipe down as if detailed. I don’t know of any other place that does that except for the posh car places.Services: Auto body & trim repair
