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January 2024 by Jonathon Wilson
You should take your car here! Fair prices and nice people.I do have one complaint tho, it's the 4% upcharge when using a card.The up charge doesn't bother me but not knowing about it until I arrived is a bummer.I would still recommend taking your vehicle here, they do good work and a fair price.Edit:Please refer back to "The up charge doesn't bother me but not knowing about it until I arrived is a bummer."It's not the charge that bugs me it was being blind sided by it when I arrived. Had I known about it I would have brought cash. Having a sign on the register doesn't help me know about it before I arrive.I'm editing this review because I genuinely believe this is a good, no great company and I am just trying to give feedback, and make sure that feedback is heard, not ruin a reputation.Please take this into consideration:When you text someone with the price, send them the price for cash and the price for card. An example of this would be "$100 if using cash and $104 if using card." Or even "don't forget there's a 4% upcharge when using a card"That's all I'm asking and is seems very fair.I still think it's great what you're doing, and I hope this is taken as constructive criticism, I mean no attacks by this. You all do great work.I will happily remove any negativity from this review if you take up the business practice of warning people of the 4% charge before they arrive on property.I hope you have a good day and I hope this did not stress you out too much as that was not my intention at all
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September 2023 by Jonathon Pettigrew
I'd hit a family a deer I took my vehicle to HD Auto after talking to Nick on the phone. He told me he would get right on it as soon as he had clearance from my insurance company. Let me tell you he kept to his word he did an excellent job I would definitely go back there.
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July 2023 by Jack Torrance
Jacob is awesome and the whole reason I went here for my service. He was able to get me in quickly and fixed within a few days. Price was way cheaper then others in the surrounding area for the same job. Highly recommend Jacob for his work and honesty.
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June 2023 by Megan Chapdelaine
5 stars we had a flat that we couldn't get off and they helped us throw the spare on. Very kind people!
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March 2023 by Loretta Lawler
My cadillac broke down on Saturday and these guys have been absolutely amazing! They were able to get to the root of the problem and fix my car for a very reasonable price. I have been ripped off in the past by auto shops and since have been very leary about taking my car to a shop. I normally call my brother or a friend when I have car trouble but now I will call these guys for any future repairs. I would highly recommend them If you have any repair needs or need a new car they can help you I'm sure. I would call them first. ?Service: Auto engine diagnostic
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March 2023 by Erica Jenks
Nick and his crew gave us amazing customer service. We ended up taking our Chevy Equinox there for body work after getting in an accident in Dec. He went above and beyond expectations for us. Kept in contact when the car would be done. 1000 recommend and will do future business with him.Service: Body & Trim
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November 2022 by Michael Robertson
What a Fantastic Experience! Nick and his team did a great job repairing the bumper and tail light on my van. He also did a diagnostic check of my engine as well! And to top it all off, he even had my vehicle cleaned! They were fast, efficient and friendly(they even have a kitty cat that greets you when you walk in the office). I highly recommend HD Auto to anybody that needs auto body work or mechanical work done in the Lansing area! Bravo!
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November 2022 by Eric Pullum
I brought my vehicle here after it sat at another shop for a week and they couldn’t figure out what was wrong with it, I had it dropped off at HD late on a Friday and by Wednesday morning it was back running better than it did when I bought it. Nick and his team blew me away with how thorough they were and how he stayed in touch with me through every step. I’m incredibly happy with the price and service and will definitely be bringing my vehicles here from now on! Thanks again HD auto!!!
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October 2022 by Gloria G
Quick and great service. Really easy to work with. I hit a deer with my Kia, had my car back in a week. Nick delt with my insurance so all I had to say was that I wanted him to fix it. My car looks and runs great. I would recommend HD auto to anyone
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October 2022 by Heather Kauffman
Really amazing service! I needed headlights replaced on my travel van by Friday (today is Monday). Nick said bring it in. We left right then and drove it over. Told him a few other issues we were having. Everything was fixed and it was ready in 3 hours at a more than reasonable price. Very friendly people. Will for sure be back!
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May 2022 by Gary Martin
Was in Portege with my wife visiting our first grandbaby. On the way home our van overheated and loss power. We are 95 miles from home where do we take our vehicle looking on the internet we picked H & D. The best choice ever. This was on a Sunday their day off they still take the time to talk to us about was wrong with our vehicle. My van was fixed within a few days. The people that work and own this place our very professional and very caring. One of the most amazing parts is the cost I was really relieved at the cost. Thank you H & D for reminding me and my wife that their is still honest places out there that take good care of people. GOD BLESS
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May 2022 by Rachelle Johns
These guys are honest and quick. I have used them several times and I know I can trust them. They do good work and go above and beyond. I'm a happy customer and I will keep coming back!
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April 2022 by Shaylen Miller
I had been having MANY issues with my vehicle and was referred to HD Auto by a friend. I was blown away with the team there. They are professional and incredibly helpful. I’ve now taken my vehicle there 3 times, and every single time it’s done faster than expected. Nick was also willing to do a payment plan with me knowing I was tight on money. I will never go anywhere else! Highly recommend HD Auto! Thanks guys!
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April 2022 by Charles Seavolt
Called them on Wednesday morning. Got the car to them on Wednesday afternoon. They had the car fixed Friday morning. Grant you it was a hose, not an easy hose to get to for the power steering. We are so happy that we took our car to them. First time customer but it will not be the last. Great job and Great people.
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March 2022 by Matthew Moss
I live near by HD Auto Body and needed to have my rear brakes done about a month ago. They were able to get them installed very quickly and under an hour. Very professional crew and comfortable waiting room area. Thank you for helping me get back on the road. I will definitely be back again!