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November 2023 by Amber N
Brought my vehicle for service with 2 chief detailed complaints. One being the driver side brake smoking after replacing caliper/rotor/pads myself and 2 car running at extremely high RPMs. Waited 8 days to have the repairs on my only daily driver. The brakes ended up being the brake hose and a defective new caliper from Orileys. On my voice-mail, they spoke on the brake hose and said vehicle checked out and is good to go. When I paid the money and got to my vehicle with the receipt, i noticed transmission fluid charge and thought, ok great that's what the problem was, I was low on fluid. Nope started my car and couldn't even go higher than 25mph with RPMs at 3500 and not engaging into different gears. Had my husband call back and he was told "yeah we did hear that and added transmission fluid" ok.......sooooo you didn't test drive it again to notice it was still doing it and you should probably look into the cause before calling your customer to pay an invoice and say word for word "cars all set to go"??? No offer of resolution from Ideal.I won't recommend Ideal again after this.
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October 2023 by Elizabeth Holkko
Excellent service!!!! Fixed my car without hesitation, found my part no problem. While other shops turned me away because of the difficulty of the job. They were in constant contact with me, let me pay over the telephone, and let me pick up my car after hours..overall super satisfied!Service: Electrical repair
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October 2023 by Darnel Chevrette
They fixed my car so it's running smoother and less noisy again. I always bring my cars here. And will continue to do so.Service: Steering & suspension repair
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October 2023 by Reverend Ruin
One of the most friendly and professional places I have found locally! From the first phone call to the actual service appointment, I was in and out as fast as they could get the job done. The price was reasonable, and the customer service was out of this world polite! I would recommend this place to anyone needing a repair!Service: Steering & suspension repair
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September 2023 by Mike Czenk
I brought my car here with multiple issues, they were able to diagnose and finish the work that I could afford to do the same day. They also emailed me the list of needed repairs with pricing so now I can knock one thing out at a time. Super professional and friendly, high recommend.Service: Tires
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September 2023 by Mike C.
I brought my vehicle there to have it looked at, my tires were horrible, multiple other issues. These folks were able to get it diagnosed and work finished on what I decided to do the same day. Then they also emailed me on what else needs done with pricing and I am able to do one thing at a time as I can afford it. Super professional, friendly, and transparent. Definitely go here if you need auto repairs.
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June 2023 by Kevin Carlisle
Ideal Auto has my complete confidence in performing repairs and regular service with the utmost integrity, expertise and at a reasonable cost. I'm extremely pleased with the quality of their service, and the timelines of their service on my Toyota Tundra. As to timliness, they consistently work with a sense of urgency, knowing that you rely on your vehicle and need it back as soon as possible. Ideal also stands by their work. I could not be happier with both their repair service and their regular maintenance.
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June 2023 by Jeffrey Clark
They're always very helpful. They fix a wide range of problems. They fix problems that are unique. More importantly, if they can't figure it out, they are honest and tell you that. It's a wonderful thing that most car places don't seem to do.
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April 2023 by Ryan Howard
They've done several repairs on my car and I've always been satisfied with their work! They've always been kind to me and they always have a competitive quote for the job that needs to be done!
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February 2023 by Kathy J.
I am from out of town I had car problems and they got me in very quickly. They were extremely fair and reasonably priced. I definitely will plan them in now as part of my visits here for maintenance
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September 2022 by Trudy Ingalls (Trudes)
They were extremely helpful and so nice! I’ll never take my car anywhere but here!
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July 2022 by Nadine Barry
Always treated so well when I bring my vehicle in. Everyone is so kind, they’re always so beyond helpful, and they take such great care of my vehicle! I will only ever bring my vehicles to Ideal. 10/10 recommend
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February 2022 by Ellen Lindblom
Ideal is not only conveniently located on the corner of my street, but they are also fair and always do a great job. I always recommend Ideal Auto to all my friends who need work done on their vehicles.
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February 2022 by Trudy Ingalls
They were extremely helpful and so nice! I’ll never take my car anywhere but here!
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November 2021 by Douglas Cody
Great reliable service done.and friendly mechanics
