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January 2024 by HippiMicki
Elijah was extremely helpful, kind, and patient with us and our many questions. It was more than a sale for him, as we talked about our weed experiences. it was very pleasant!
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January 2024 by slim Pikinz
Updated review 01/2024Yet another awesome and professional experience with Dana as my bud concierge this trip. She was all smiles and very helpful. Great attitude and really seemed to enjoy her job.As always, Lume seems to know the right people to employ who represent the company well.Good job Lume and high kudos to the staff working the negaunee location.Definitely will return again and again.
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January 2024 by Denisa LaCombe
Britney that helped me during my visit was a REAL SUPER NICE GIRL to me. thanks for making my experience a special visit.
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January 2024 by Austin Sliger
Honestly, hands down the best customer service experience I have had at any dispensary to date. I’ve been all over the state, tried many different shops and brands. I will return to Lume regardless of deals and prices, based on service alone. On top of that, very high quality products. The Lume liquid diamonds is probably the best card I’ve ever had, and the only non-distillate cart I’ve experienced to not have problems clogging. Shoutout to Miranda who helped me shop, but also the lady working the front desk. I unfortunately didn’t catch her name.UPDATE: This is the first time I’ve smoked an entire cart without it clogging at all. It never lost potency or flavor, and I didn’t have any problems with it leaking. Maybe this was just a lucky one, but I’m definitely going to continue to buy these now. You can’t beat the quality for the price.
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January 2024 by John “Jyn” Easter
Miranda was super helpful and kind. Very impressive facility and a wide range of options at fair prices.
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January 2024 by Nate Evink
Had a great experience picking up my order from Nate. Wonderful customer service!
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December 2023 by Linda Marshall
Excellent selection of products and fast, efficient service. Britney was friendly and helpful!
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December 2023 by Carrie Biolo
I had the pleasure of having Dana as my budtender today. She is always so helpful with finding strains appropriate for my alignments. Extremely nice person, excellent customer service and she makes my shopping experience positive!
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December 2023 by Emma Van Orsdel
Super helpful staff! Elijah was awesome in helping pick out products and finding what I needed based on my preferences!
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December 2023 by Elizabeth Stephen
kit was super friendly and helpful! I've never been so I didn't know what to expect. she went over all the deals and even tho I didn't plan on getting anything, I did!
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December 2023 by Mikyel Turner
Used to be my favorite place to shop until I bumped into Mandy. She’s a horrible person who shouldn’t work in the industry. I’d rate this place 0 stars if possible she’s ruined my Lume experience. I recommend fire station or cannabis lupus for a better experience.
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December 2023 by Ashley Carr
Both the receptionist and budtender were super friendly and welcoming! I’ll definitely come back! Great deals too!
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December 2023 by Haley Wainio
Mandi is an asset to the Lume team as well as all the other employees at the Negaunee location. They are all very professional, knowledgeable, welcoming, kind, and efficient. It is always a great experience and I look forward to the next one!
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December 2023 by Courtney Oldenburg
Nate did a great job helping me with all of my product needs. Staff is super fun and friendly! Can't wait to visit again!
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December 2023 by Preston Paulson
Mandi was amazing to work with. She was extremely helpful and knowledgeable. Definitely will recommend the Negaunee location to anyone looking!
