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March 2023 by Trevor Eytcheson
Went in to set up an appointment to talk to someone about refinancing my home. They set up a phone appointment with me because there were no loan officers to help me at the time that I was there. Teller asked if I wanted a text to confirm the phone appointment, and I agreed. I actually did receive 2 texts to remind me of my phone appointment. One of the texts came an hour before my phone appointment, asking me to confirm my phone interview within the hour. No one ever contacted me from this bank at all the day of or after my appointment scheduled. Nothing! Not even an excuse as to why they didn't bother calling or leaving a voice-mail or text like they did to confirm my original appointment. Zero stars!!!!
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September 2022 by Donna jacisin
Any time we have a problem or question there is someone to help us! Everyone is so friendly !
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September 2022 by amanda yunk
Tellers are friendly and always helpful.
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September 2022 by Tammy Yunk
Negaunee branch is friendly and knowledgeable!!
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August 2022 by Liz Yunk
Embers has a really great team at the Negaunee Branch!
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April 2022 by Chuck Nora
Excellent staff, very friendly and knowledgeable. If they don’t know an answer to a banking question they know where to get one from.
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December 2021 by john manninen
Great place great customer service