US Autos is a business known for its friendly service, honest staff, and a wide selection of vehicles. Customers have praised the team for making the car buying process easy and quick, often completing transactions within just a few hours. The staff, including individuals like Marissa, Will, Steve, and Sarah, are described as down-to-earth, accommodating, and attentive to customer needs. Many customers appreciate the transparent and honest approach, especially those with bad credit or no credit, as the business is willing to work with various credit situations and help find suitable financing options. The quality of cars at US Autos is highly regarded, with vehicles described as well-maintained, clean, and in good condition. Buyers have purchased multiple vehicles over the years, and the cars have lasted a long time, demonstrating the reliability of their inventory. Customers also value the willingness of the staff to go above and beyond, including mechanics providing home visits for repairs and coverage through warranties that help reduce repair costs. In addition to sales, US Autos provides excellent customer support, even during unexpected issues like engine troubles. When a vehicle needed a new engine, the team promptly installed a new one and handled the repair efficiently, offering loaner cars and covering most expenses. Overall, US Autos is recommended for anyone needing a vehicle, thanks to their great service, honest dealings, and commitment to customer satisfaction.
My wife and I purchased two cars from here and had no problems with them. We fell behind a little but they helped us and understood the circumstances and they worked with us. My wife and I will go back to them for another vehicle with no hesitation. Thank you Will for all that you have done for us. We will be back.
February 2025
Bought two vehicles here. They are kind a very great people. Vehicles have been great
August 2023
I had such a good experience. The staff was wonderful and so accommodating. I got the car I wanted after some test drives and the entire process was done within a couple of hours. They worked with me to make sure the payment schedule fit within my budget.