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August 2025 by Carlos
UPS is trying to make more money, greedy CEO by not finding your address then give you options to pay for $5.99 $9.99 to hold package or change delivery options..
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August 2024 by Dick Gozinya
Getting through to anyone is horrible. Their automated service is hell
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June 2024 by Bradley Kindness
Virtually impossible to get through their automated voice call and talk to a real person at the UPS store.
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July 2023 by Michael Detwiler
Helpful staff.
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March 2023 by Celia Lindquist
Literally have been trying to get a package from ups now for 3 days!!
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August 2022 by Katie Snider
There was a small miscommunication on where my package was supposed to be delivered (not UPS's fault) and the UPS driver, Brett H., went out of his way to notify me and clarify the package's destination, delivering my package promptly. I was extremely appreciative of his help!
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December 2021 by Nicole Lasich
I just got off the phone with the local UPS branch and they were awesome! Politely listened and solved my issue. My UPS delivery person is kind and helpful! Thank you for your great service especially during the holidays!
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November 2021 by Katie Lane
We received an email that our pkg was delivered at 945pm. It was NOT delivered, nor was anything on our security recordings. Unable to reach anyone at UPS. Monday we will contact Costco regarding missing package.
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July 2021 by Keith Childs
My package was delivered with "surePost." We are staying at a campground, as tricky or frustrating as that may be for deliveries, they didn't even try. Took me 2 hours to track down where they left the package (the tracking said the package was left at "other") when the actual UPS truck delivers its on my doorstep. The owner of the property had a package delivered at the same spot as mine. Sad effort by whomever delivered at out here.
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June 2021 by Bill Petersen
Never on time and they like to say “sorry we missed you” when they never even tried to stop I know because I was home waiting for it . will use any other delivery service whenever possible
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September 2020 by AG Huff
UPS is the worst shipping company in the Marquette area. The warehouse employees sent my shipment back to the sender for no apparent reason. The drivers are unable to drive through 3 inches of slush.
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April 2020 by Andrew Huff
UPS is the worst shipping company in the Marquette area. The warehouse employees sent my shipment back to the sender for no apparent reason. The drivers are unable to drive through 3 inches of slush.
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March 2020 by Mark Eckley
Left my 3,000 dollar package out by the road on a 38 degree day.Still no answer as to why. Could have easily been stolen. Have you ever tried to file a claim on this company, its like dealing with the government.
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February 2020 by Ellen N.
Cool People..Very Polite!
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January 2020 by Sam Francisco
Looking forward to the new location this customer entrance is way at the end and poorly marked with limited parking.
